Software Alternatives, Accelerators & Startups

Capsule CRM VS Upscale

Compare Capsule CRM VS Upscale and see what are their differences

Capsule CRM logo Capsule CRM

Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.

Upscale logo Upscale

Crush your revenue goals faster with Upscale, the sales engagement platform
  • Capsule CRM Landing page
    Landing page //
    2022-01-07
  • Upscale Landing page
    Landing page //
    2023-04-29

Upscale is a sales engagement platform that provides multi-touch prospect engagement using email, phone calls, social media, and more. Sales teams can bring consistency in interactions and follow-ups with prospects through sales outreach automation. The AI-powered insights help automate communication with guided recommendations on the next steps. It provides the scope of personalization, automates routine tasks through triggers, and ensures consistency at scale. Sales representatives can engage prospects with meaningful conversations by analyzing call recordings and A/B testing variations.

Sales teams can design revenue-generating prospecting sequences with actionable insights from personalized sales activities. Upscale helps in building repeatable sequences by identifying actions that replicate winning behavior. You can design the core of dynamic sales playbooks by understanding different personas, use cases, and other aspects. The curated sales stack on Upscale ensures sales development representatives can outperform their target and crush the organization-level revenue goals faster.

With a sales engagement platform, you can optimize the sales funnel across multiple channels to increase the conversion rate. It enables you to adopt repeatable sales processes that attract winning, more qualified prospects. There is a considerable improvement in sales team collaboration. You can identify best practices from different sales development reps and create winning strategies at scale. The actionable insights help you strengthen your revenue generation efforts and prove strategic value simultaneously.

A sales engagement platform is an essential tool in the remote selling environment. You can cover sales activities exhaustively with a structured approach. Sales workflows help eliminate guesswork from sales activities. Within a digital salesroom, sales engagement applications work as accelerators and empower the entire sales team to achieve consistent results.

Upscale

Website
upscale.ai
$ Details
Free Trial $50.0 / Monthly (Per Licence of Basic Plan (charged annually))
Release Date
2021 July

Capsule CRM features and specs

No features have been listed yet.

Upscale features and specs

  • Multi-channel Outreach: Available
  • Cadence + Automation: Available
  • Sales Task Management: Available
  • Dialer + Call Recording: Available
  • Analytics + Reporting: Available
  • Ready-to-use Integrations: Including CRMs, ESPs, Automation Tools, Productivity Tools, etc.

Capsule CRM videos

Capsule CRM Demo

More videos:

  • Review - Capsule CRM Review - Beginner to Expert Guide PREVIEW by Bizversity.com
  • Review - Capsule CRM - Yes it's Simple, But Does is it Enough? (2019 Review)

Upscale videos

EP Gear Review: Viktos Upscale Sling Bag 2

More videos:

  • Review - Rega Planar 10 Turntable Review w/ Upscale Audio's Kat Ourlian

Category Popularity

0-100% (relative to Capsule CRM and Upscale)
CRM
100 100%
0% 0
Sales Automation
0 0%
100% 100
Sales
96 96%
4% 4
CRM Platforms
100 100%
0% 0

Questions and Answers

As answered by people managing Capsule CRM and Upscale.

What makes your product unique?

Upscale's answer:

Upscale, a sales engagement platform, improves seller efficiency and productivity by simplifying the execution of daily sales activities. Sales teams can engage prospects with minimal clicks, structure their sales outreach process and facilitate CRM adoption at scale.

Which are the primary technologies used for building your product?

Upscale's answer:

-React.js -Node.js -MongoDB -DynamoDB -Serverless -AWS Lambda -AWS Step Function -AWS SQS -AWS CloudFormation -Next.js -WordPress

Who are some of the biggest customers of your product?

Upscale's answer:

-iZooto -Datawrkz -Affable -Limechat -Elevate -Konnect Insights

What's the story behind your product?

Upscale's answer:

Sandeep Singh encountered challenges in the sales processes at his previous startup, InfiSecure (a B2B bot mitigation platform), which Barracuda Networks acquired in 2019. One of the primary roadblocks and learnings was sales engagement.

How do you get better at booking qualified meetings at scale? How do you make revenue a predictable process? This involves structuring sales activities and ensuring reps don’t follow random prospecting processes. Instead of staying in the dark about activities leading to conversations, sales teams need insights and intelligence. Tracking activities can drive insights to make the most out of them and increase revenue.

Most companies need help to meet the ever-increasing demand for high-volume prospecting. Since everything is manual, sales reps depend on multiple data sources (CRM, social media, and manual notes, among others). It’s time-consuming and erroneous. Upscale is working towards reversing this trend by automating and personalizing prospecting with structured sequences and actionable insights.

Following a successful exit, Sandeep started his startup's second innings with Amit Mastud with Upscale in August 2020. By December 2020, Upscale raised $700,000 in its pre-seed funding from GSF Accelerator, Java Capital, 100x Entrepreneur, and other angel investors. In July 2021, the alpha version of the platform went live. We currently work with more than 60 customers across the USA, Europe, and India.

How would you describe your primary audience?

Upscale's answer:

Upscale is built for sales teams (sales development reps) in B2B SaaS companies responsible for sales prospecting resulting in qualified meetings and accelerating revenue growth.

Why should a person choose your product over its competitors?

Upscale's answer:

Upscale is an affordable and transparent platform that gives you flexible multi-channel sequences, and an intuitive interface. We have 24/7 responsive customer support superstars!

Our focus is to help sales teams create the perfect playbook by automating sales activities, spotting data-driven insights, and equipping sales teams with the knowledge they need to be proactive. All of this will make your sales team stay productive always!

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Capsule CRM and Upscale

Capsule CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Yes, Insightly has a free version and Capsule is cheap, but they aren’t even close to being Salesforce alternative. Heck, they can’t even compete against free Bitrix24, because they are too basic.

Upscale Reviews

We have no reviews of Upscale yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Capsule CRM seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Capsule CRM mentions (2)

  • Organize Digital Files for Small Office
    Another service, without quoting, is https://capsulecrm.com at $36/mo./user. Source: over 1 year ago
  • Show HN: Simple CRM and Sales Automation
    Speaking for myself, email automations isn't a needed feature. As I said, I deal with a dozen or so clients per year, so it's perfectly doable manually, even considering all other things going on. I got instantly interested in Wobaka because of it's simplicity (take that as a compliment) and the direct to the point approach. I tested several CRMs last year, and the closest to my needs was Capsule CRM[1] — yet it's... - Source: Hacker News / over 2 years ago

Upscale mentions (0)

We have not tracked any mentions of Upscale yet. Tracking of Upscale recommendations started around Apr 2023.

What are some alternatives?

When comparing Capsule CRM and Upscale, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

CommissionCrowd - A global online sales platform to connect companies and commission only sales agents

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Sharekits - Share your sales content in a more influential way.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

CustomerGlu - Retain and acquire new users through gamification