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CallTrackingMetrics VS Genesys Cloud

Compare CallTrackingMetrics VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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  4. » Alternatives

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CallTrackingMetrics videos

+ Add

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CallTrackingMetrics and Genesys Cloud)

CallTrackingMetrics

Genesys Cloud

Communication
33 33%
Communication
67% 67
Enterprise Communication
40 40%
Enterprise Communication
60% 60
Customer Support
0 0%
Customer Support
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

Share your experience with using CallTrackingMetrics and Genesys Cloud. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallTrackingMetrics mentions (1)

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing CallTrackingMetrics and Genesys Cloud, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Engage - Contact Center Operations

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Invoca - Call tracking & analytics software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

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