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CallTools VS Bright Pattern

Compare CallTools VS Bright Pattern and see what are their differences

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CallTools logo CallTools

All-in-one predictive dialer & inbound call center solution

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.
  • CallTools Landing page
    Landing page //
    2023-09-16
  • Bright Pattern Landing page
    Landing page //
    2023-07-31

CallTools videos

+ Add

Calltools campaign in less then 5 minutes | Wholesale Real Estate Cold Calling

Bright Pattern videos

+ Add

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

Category Popularity

0-100% (relative to CallTools and Bright Pattern)

CallTools

Bright Pattern

Communication
45 45%
Communication
55% 55
VoIP
53 53%
VoIP
47% 47
Call Center Software
0 0%
Call Center Software
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using CallTools and Bright Pattern. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallTools and Bright Pattern

CallTools Reviews

Best Call Center Software: The Complete List (2020 Update)
Calltools helps you boost your team’s productivity by providing access to their high speed predictive dialer. Not to mention, this technology integrates with several other product and client management systems like Salesforce, Infusionsoft, Zoho, HubSpot, and more.
Source: biz30.timedoctor.com

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing CallTools and Bright Pattern, you can also consider the following products

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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