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CallShaper VS HappyFox

Compare CallShaper VS HappyFox and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.

HappyFox logo HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
  • CallShaper Landing page
    Landing page //
    2023-07-21
  • HappyFox Landing page
    Landing page //
    2023-07-15

CallShaper videos

+ Add

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

HappyFox videos

+ Add

Meet the New HappyFox Help Desk Software

More videos:

  • Review - Get Started With HappyFox Help Desk

Category Popularity

0-100% (relative to CallShaper and HappyFox)

CallShaper

HappyFox

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Phone System
100 100%
Phone System
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using CallShaper and HappyFox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallShaper and HappyFox

CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

HappyFox Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HappyFox is a suitable choice for teams seeking project management features. It is designed to help businesses efficiently manage and resolve customer inquiries, support tickets, and other types of requests.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If your business is the type that moves quickly and is always building new projects, HappyFox might be a good option for you. Startup builders are probably familiar with project management tools like Kanban-style boards and task lists, and HappyFox builds these right into the help desk software.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HappyFox’s customer support software helps teams streamline workflows and stay organized with an omnichannel workspace and ticketing system. It includes live chat and messaging for real-time and asynchronous communication options. HappyFox is customizable and includes automation that helps with repetitive tasks.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
HappyFox is a help desk software that offers powerful call center capabilities. The platform integrates with Aircall and RingCentral to automatically record and assign calls to tickets inside the system. Its features include call scripting, custom ticket queues, and Service Level Agreement (SLA) management.
Source: blog.hubspot.com
11 Best Help Desk Software to Totally Check out in 2020!
Happyfox also offers its customers a suite of excellent features like canned responses, bulk actions, escalations, customizable branding, SLA, real-time chat, automated routing, issue scheduling, queue management, email management, a self-service portal, ticket management and IT asset management.
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, HappyFox seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallShaper mentions (0)

We have not tracked any mentions of CallShaper yet. Tracking of CallShaper recommendations started around Mar 2021.

HappyFox mentions (1)

  • Just got banned for being “under 13”
    Happyfox.com is the bug report site not the mod one. I think. Source: almost 3 years ago

What are some alternatives?

When comparing CallShaper and HappyFox, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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