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CallN VS PlayVox

Compare CallN VS PlayVox and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

CallN logo CallN

Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • CallN Landing page
    Landing page //
    2020-10-12
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

CallN videos

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to CallN and PlayVox)

CallN

PlayVox

Call Center Software
100 100%
Call Center Software
0% 0
Communication
12 12%
Communication
88% 88
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallN and PlayVox

CallN Reviews

Best Call Center Software: The Complete List (2020 Update)
CALLN provides cloud-based VOIP call recording solution with features such as analytics, compliance, and improved employee performance. It’s quick to install, competitively priced and works on almost all VoIP telephony platforms.
Source: biz30.timedoctor.com

PlayVox Reviews

We have no reviews of PlayVox yet.
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What are some alternatives?

When comparing CallN and PlayVox, you can also consider the following products

Fonvirtual - Virtual PBX, international virtual phone numbers and Call Center software, with WebRTC extensions and agents. The new VoIP phone system. No term contracts.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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