Callexa Feedback gives your clients a voice, your clients give you valuable feedback and you are then able to recognize and eliminate any weak spots immediately. It is integrated easily. Implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API.
Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.
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Callexa is a simple tool for customer satisfaction surveys. With its many integration options, it nevertheless offers a sophisticated concept for automating surveys.
Callexa's answer
Callexa is characterized by its intuitive design, user-friendliness and good price. With its many integration options, Callexa offers several possibilities for automating customer satisfaction surveys.
Callexa's answer
Callexa can be used by big companies as well as sole proprietorships.
With Callexa Feedback I can easily measure the satisfaction of my customers after a product purchase.
The interface to Shopify made it very easy for me to integrate the NPS surveys into my store and to survey my customers automatically. With the review widgets the feedback of my customers can be displayed easily and conveniently on my website.
Callexa Feedback is perfect for my needs. It is easy to use, the interface makes setup quick and intuitive and the support is friendly and competent. I can't find any disadvantage.
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