Software Alternatives & Reviews

Callexa VS Delighted

Compare Callexa VS Delighted and see what are their differences

Callexa logo Callexa

With Callexa Feedback you can implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API. Show your clients that you value their opinion and secure furthermore and long-time business relationships.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Callexa Landing page
    Landing page //
    2021-11-10

Callexa Feedback gives your clients a voice, your clients give you valuable feedback and you are then able to recognize and eliminate any weak spots immediately. It is integrated easily. Implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Callexa

$ Details
freemium $39.9 / Monthly (500 Surveys per month)
Platforms
REST API Web Android iOS Google Chrome Firefox Safari
Release Date
-

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

Callexa features and specs

  • Integrations: Yes
  • NPS Widget: Yes
  • Testimonials & Ratings: Yes
  • Link survey: Yes
  • Data Import/Export: Yes
  • Email Support: Yes

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Callexa videos

No Callexa videos yet. You could help us improve this page by suggesting one.

+ Add video

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Callexa and Delighted)
Surveys
11 11%
89% 89
Customer Feedback
7 7%
93% 93
Employee Satisfaction
100 100%
0% 0
User Feedback
0 0%
100% 100

Questions and Answers

As answered by people managing Callexa and Delighted.

What makes your product unique?

Callexa's answer

Callexa is a simple tool for customer satisfaction surveys. With its many integration options, it nevertheless offers a sophisticated concept for automating surveys.

Why should a person choose your product over its competitors?

Callexa's answer

Callexa is characterized by its intuitive design, user-friendliness and good price. With its many integration options, Callexa offers several possibilities for automating customer satisfaction surveys.

How would you describe your primary audience?

Callexa's answer

Callexa can be used by big companies as well as sole proprietorships.

User comments

Share your experience with using Callexa and Delighted. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Callexa and Delighted

Callexa Reviews

  1. Excellent NPS tool

    With Callexa Feedback I can easily measure the satisfaction of my customers after a product purchase.

    The interface to Shopify made it very easy for me to integrate the NPS surveys into my store and to survey my customers automatically. With the review widgets the feedback of my customers can be displayed easily and conveniently on my website.

    Callexa Feedback is perfect for my needs. It is easy to use, the interface makes setup quick and intuitive and the support is friendly and competent. I can't find any disadvantage.

    🏁 Competitors: GetFeedback, Positively Free NPS
    👍 Pros:    Well designed|Works perfectly|Wide range of integrations|Great customer support|Good price

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callexa mentions (0)

We have not tracked any mentions of Callexa yet. Tracking of Callexa recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Callexa and Delighted, you can also consider the following products

FieldOne Sky - Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for FieldOne Sky Mobile.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Avaal e-Manifest - Avaal e-Manifest is a border crossing portal.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Survicate - Collect feedback on your website and find out more about your visitors.