Callexa Feedback gives your clients a voice, your clients give you valuable feedback and you are then able to recognize and eliminate any weak spots immediately. It is integrated easily. Implement NPS surveys anywhere you need the feedback, whether on your website, e-mail or automated via API.
Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
No code required.
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Callexa's answer
Callexa is a simple tool for customer satisfaction surveys. With its many integration options, it nevertheless offers a sophisticated concept for automating surveys.
Callexa's answer
Callexa is characterized by its intuitive design, user-friendliness and good price. With its many integration options, Callexa offers several possibilities for automating customer satisfaction surveys.
Callexa's answer
Callexa can be used by big companies as well as sole proprietorships.
With Callexa Feedback I can easily measure the satisfaction of my customers after a product purchase.
The interface to Shopify made it very easy for me to integrate the NPS surveys into my store and to survey my customers automatically. With the review widgets the feedback of my customers can be displayed easily and conveniently on my website.
Callexa Feedback is perfect for my needs. It is easy to use, the interface makes setup quick and intuitive and the support is friendly and competent. I can't find any disadvantage.
Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
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