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Callcentric VS Dialpad

Compare Callcentric VS Dialpad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Callcentric logo Callcentric

CallCentric is a service providing an easy-to-use way to make phone calls through any device without incurring expensive international rates.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Callcentric Landing page
    Landing page //
    2021-12-01
  • Dialpad Landing page
    Landing page //
    2023-05-12

Callcentric

Website
callcentric.com
Pricing URL
Official Callcentric Pricing
Release Date
-
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Callcentric videos

+ Add

How to configure Callcentric VoIP with 3cx Phone System

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Callcentric and Dialpad)

Callcentric

Dialpad

VoIP
14 14%
VoIP
86% 86
Communication
8 8%
Communication
92% 92
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Phone Numbers
100 100%
Phone Numbers
0% 0

User comments

Share your experience with using Callcentric and Dialpad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Callcentric and Dialpad

Callcentric Reviews

We have no reviews of Callcentric yet.
Be the first one to post

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Callcentric seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Callcentric mentions (14)

  • VOIP.MS down again????
    Check out callcentric.com. A little more expensive but very similar feature set. CNAM is included in the cost of your DIDs. Source: 11 months ago
  • Is there a cost effective way to make U.S. phone calls (a year in Spain)?
    I transferred my US number to callcentric.com and downloaded the Zoiper softphone to operate it. It works fine most of the time, but can be a little flakey. Getting texting is important for banks and such for login confirmations, so ensure you get that. Source: 12 months ago
  • Moving out of Canada temporarily but need a phone number for receiving texts. Best solution?
    I used callcentric.com for a long time. Source: about 1 year ago
  • Recommend VOIP Phones for Small Deployment
    I am installing a small deployment of VOIP phones for my church (<10 phones) and plan to set them up with callcentric.com for now. Future plans may involve transitioning to IncrediblePBX/FreePBX as that is what I use for my own hobby purposes. I have been going back and forth between Yealink and Polycom phones and reading a lot about them. I personally own a Yealink T46S that I like, but wondered if the Polycom... Source: about 1 year ago
  • Looking for something THAT ACTUALLY WORKS
    You still can get a number from commercial SIP providers and use very cheap SIP calls. Examples: anveo.com ($0.50/month + $0.01/min for inbound and outbound calls), callcentric.com (similar pricing, may be slightly more expensive) etc. Source: about 1 year ago
View more

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing Callcentric and Dialpad, you can also consider the following products

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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