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Call Center Designer VS PlayVox

Compare Call Center Designer VS PlayVox and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Call Center Designer Landing page
    Landing page //
    2022-12-22
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Call Center Designer videos

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Call Center Designer and PlayVox)

Call Center Designer

PlayVox

Project Management
100 100%
Project Management
0% 0
Communication
13 13%
Communication
87% 87
Work Management
0 0%
Work Management
100% 100
Task Management
100 100%
Task Management
0% 0

User comments

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What are some alternatives?

When comparing Call Center Designer and PlayVox, you can also consider the following products

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

InVision WFM - InVision WFM offers workforce management solutions for contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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