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Calilio VS NICE inContact

Compare Calilio VS NICE inContact and see what are their differences

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Calilio logo Calilio

Calilio redefines business communication. A cloud phone system with superior VoIP services. Virtual numbers for high-quality voice, SMS, & voicemail.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Calilio Calilio Website
    Calilio Website //
    2024-03-04

Redefine your business communication with VoIP solutions. Calilio is designed to modernize your business phone system for seamless, secure, and high-quality connectivity.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Calilio features and specs

  • Global Phone Numbers: Yes
  • Free 1 local or toll-free number (Only for US, Canada or UK): Yes
  • Web App/Web Dialer: Yes
  • Call Recordings And Storage: Yes
  • Click To Call (Add-on): Yes
  • Realtime Dashboard: Yes
  • Call Analytics: Yes

NICE inContact features and specs

No features have been listed yet.

Calilio videos

+ Add

What is Virtual Phone Number and How to use it?

More videos:

  • Demo - Calilio-Cloud Phone System (VOIP) : Introduction Video

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Calilio and NICE inContact)

Calilio

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Calilio and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Calilio and NICE inContact

Calilio Reviews

We have no reviews of Calilio yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Calilio and NICE inContact, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CloudTalk - Work locally, grow globally

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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