Software Alternatives & Reviews

Cachet VS Malcolm App

Compare Cachet VS Malcolm App and see what are their differences

Cachet logo Cachet

Cachet is a free, open source status page for your API, service or company. Built with all of the features that you'd expect from a status page.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Cachet Landing page
    Landing page //
    2023-10-05
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Cachet

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Cachet features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Cachet videos

Massive Beer Review 2596 Tree House Brewing Cachet Imperial New England Hazie

More videos:

  • Review - Review + sketchbook tour - Cachet by Daler-Rowney mixed media sketchbook
  • Review - Cachet Tarot Cards Review

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Cachet and Malcolm App)
Website Monitoring
100 100%
0% 0
Customer Support
0 0%
100% 100
Uptime Monitoring
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Cachet and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cachet and Malcolm App

Cachet Reviews

You Need a Status Page
Cachet Example – Cachets Status Page For those either hellbent on hosting it themselves or for those who are stuck inside of an enterprise conundrum, this might be a good option for you. I suggest forking the GitHub repo, then making changes in in that repo so you can easily merge in upstream changes at a later time. Download it here.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Cachet seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cachet mentions (9)

  • Sending out updates and notifications
    Runs on Cachet https://cachethq.io/ Can be linked to monitoring systems like zabbix & nagios. Source: about 1 year ago
  • OneUptime: Open Source StatusPage.io Alternative built on Node
    Hi, Just discovered OneUptime project from this post. Seems to be a promising solution. I was looking for something that combines Cachet with something like Uptime Kuma, for users at work to have services status overview and alerting. Source: about 1 year ago
  • status pages with manual on an off button?
    Https://cachethq.io/ allows this I think. Source: over 1 year ago
  • infrastructure status page - any recommendations
    We're currently implementing "cachet" (https://cachethq.io/). I just installed it on an aws instance so our retail network can be updated with outages and such. Source: almost 2 years ago
  • Looing for: Status page with feed for planned updates / maintenance
    Didn't check it, but the feature list says sth about planning ahead of time https://cachethq.io/. Source: almost 2 years ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Cachet and Malcolm App, you can also consider the following products

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

UptimeRobot - Free Website Uptime Monitoring

Zendesk Support - Social Customer Support and Help Desk and Ticketing