Software Alternatives & Reviews

CA Agile Central VS Jira Service Desk

Compare CA Agile Central VS Jira Service Desk and see what are their differences

CA Agile Central logo CA Agile Central

A collaborative, enterprise SaaS platform for agile software development.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • CA Agile Central Landing page
    Landing page //
    2023-06-12
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

CA Agile Central videos

CA Agile Central Review (Real User: Thomas Hall)

More videos:

  • Review - CA Agile Central Review (Real User: Bryan Nelson)
  • Review - CA Agile Central Review (Real User: Heather Wilson)

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to CA Agile Central and Jira Service Desk)
Project Management
21 21%
79% 79
Help Desk
0 0%
100% 100
Task Management
100 100%
0% 0
Work Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CA Agile Central and Jira Service Desk

CA Agile Central Reviews

12 Best JIRA Alternatives in 2019
CA Agile Central is a JIRA alternative. It is an enterprise-class platform built for scaling agile development practices. It is one of the best jira competitors that allows checking productivity, predictability, and responsiveness using the real-time performance metrics.
Source: www.guru99.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing CA Agile Central and Jira Service Desk, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Pivotal Tracker - Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Roadmunk - Create beautiful product roadmaps quickly. Drag & Drop functionality. Export your roadmaps into formats such as: PPT, PNG & URL. Start for free today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.