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C2 Atom VS Salesforce Service Cloud

Compare C2 Atom VS Salesforce Service Cloud and see what are their differences

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Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
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C2 Atom logo C2 Atom

C2 Atom is an all-in-one web-based service desk software, designed for helping IT support, customer service, project development teams.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • C2 Atom Landing page
    Landing page //
    2023-09-16
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

C2 Atom videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to C2 Atom and Salesforce Service Cloud)

C2 Atom

Salesforce Service Cloud

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
2 2%
Help Desk
98% 98
Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare C2 Atom and Salesforce Service Cloud

C2 Atom Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing C2 Atom and Salesforce Service Cloud, you can also consider the following products

Symantec Solutions For Small Business - Protect Your Business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Symantec IT Management Suite - Symantec IT Management Suite securely manage all the endpoints, deploy new devices and apps, manage software licenses, and remediate vulnerabilities.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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