Bytes Route was originally created out of the need for better customer onboarding within software products. After pivoting a couple of times, the Saas settled to addresses small to medium web applications and websites, helping them improve their user onboarding thus making sure end-users are getting the best out of the products. The platform can also help reducing churn rates as well as customer support tickets and also increase the overall user experience.
Coding skills are optional and not required. The onboarding content can be created naturally, by anyone from the team.
Users can create onboarding content in the form of dynamic, multi-step product tours. In-app product tours are a way better solution than video for end-users since it provides a hands-on experience.
Small or just starting startups are more than welcome to try Bytes Route considering the platform is free.
Feedback is highly appreciated
Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.
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