Software Alternatives, Accelerators & Startups

Bugpilot.io VS BugHerd

Compare Bugpilot.io VS BugHerd and see what are their differences

Bugpilot.io logo Bugpilot.io

Get all the info you need to understand bugs with just one click. Automate the collection of screenshots, steps to reproduce, user info, browser logs, and more.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Bugpilot.io Landing page
    Landing page //
    2022-10-28

Bugpilot automatically collects all the details for customer support agents to better understand the problems customers are facing.

How does it work? With Bugpilot customer support agents can have comprehensive details about what the customer is experiencing, including video recordings, screenshots, console logs, and much more technical data – directly in their help desk.

  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

Bugpilot.io features and specs

  • Automatically collects all details
    Bugpilot automatically collects screenshots, screen-recordings, steps to reproduce, user and environment info, console logs, network requests and more technical data.
  • Share with one click
    Share fully-detailed bug reports with your developers. Skip writing bug tickets manually!
  • On demand screenshots and screen-recordings
    Bugpilot allows you to grab a screenshot and record the user's screen without installing any extra tools.
  • Integration with helpdesk tools
    All information inside your help desk. Close conversations faster!
  • Integration with Slack, Jira, Notion
    Receive Bugpilot reports wherever you are. Bugpilot works together with your tools.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Bugpilot.io videos

Bugpilot

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Bugpilot.io and BugHerd)
Bug Reporting
19 19%
81% 81
Visual Bug Reports
0 0%
100% 100
Customer Support
100 100%
0% 0
Bug Trackers
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugpilot.io and BugHerd

Bugpilot.io Reviews

We have no reviews of Bugpilot.io yet.
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BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugpilot.io mentions (0)

We have not tracked any mentions of Bugpilot.io yet. Tracking of Bugpilot.io recommendations started around Oct 2022.

BugHerd mentions (4)

What are some alternatives?

When comparing Bugpilot.io and BugHerd, you can also consider the following products

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Marker.io - Visual feedback and bug reporting tool for websites

bugbox - Easy way to manage your web project bugs

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Jam - Portable bluetooth speakers that set you and your jams free. Wireless speakers, great sound quality, and totally portable, need we say more?

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.