Bugpilot automatically collects all the details for customer support agents to better understand the problems customers are facing.
How does it work? With Bugpilot customer support agents can have comprehensive details about what the customer is experiencing, including video recordings, screenshots, console logs, and much more technical data – directly in their help desk.
BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.
BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.
Get started in 3 easy steps:
STEP 1
Go to bugherd.com and click Start 14-day Free trial.
STEP 2
Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.
STEP 3
And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.
Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: about 2 years ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 2 years ago
Currently using BugHerd for web QA (love it) and looking for something similar for email. Source: over 2 years ago
Bugherd is good for this. Used it extensively when I worked for a web agency and it saved so much time. https://bugherd.com/. - Source: Hacker News / almost 3 years ago
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