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BugHerd VS Userbrain

Compare BugHerd VS Userbrain and see what are their differences

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BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies

Userbrain logo Userbrain

Easy, fast, and affordable user testing for websites and prototypes.
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

  • Userbrain Landing page
    Landing page //
    2022-02-24

Userbrain is a remote user testing tool backed by a community of over 120k+ testers worldwide. Start testing in minutes. Get results in hours with easy, fast, and affordable user testing. Find out what’s working for your product — and what’s not.

Whether you’re a UX Designer, Researcher, Product Manager, or developer, you’re bound to build products people love to use with the help of Userbrain.

BugHerd

Website
bugherd.com
Pricing URL
Official BugHerd Pricing
$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January
Edit details

Userbrain

Website
userbrain.com
Pricing URL
Official Userbrain Pricing
$ Details
paid Free Trial $39.0 (Tester)
Platforms
Browser iOS Android
Release Date
2014 November
Edit details

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Userbrain features and specs

  • Ease of Use
    Userbrain is designed with a user-friendly interface, making it easy to set up tests and analyze results without needing extensive technical knowledge.
  • Speed
    The platform allows for quick turnaround times for receiving user feedback, usually within a few hours, enabling rapid iteration and development.
  • Quality of Testers
    Userbrain offers a vetted pool of testers, ensuring that the feedback you receive is from real users with relevant experience.
  • Flexibility in Testing
    Supports various types of testing, such as website, app, and prototype tests, making it versatile for different project needs.
  • Subscription Pricing
    Userbrain offers competitive subscription-based pricing which can be more economical for businesses with ongoing testing needs.

Possible disadvantages of Userbrain

  • Limited Customization
    The platform might have limited options for highly customized or complex testing scenarios, which could be restrictive for some advanced users.
  • Sample Size Limitations
    For more extensive research requiring a large number of testers, Userbrain might not be the most cost-effective option.
  • Bias in Tester Pool
    Although Userbrain has a vetted pool of testers, there is still a risk of bias as testers are usually people already used to participating in such platforms.
  • Potential for Surface-Level Insights
    The feedback provided might sometimes be too general or surface-level, requiring additional methods to gain deeper insights.
  • Dependence on Internet Connection
    Since Userbrain is an online platform, a stable internet connection is required to access and utilize its features effectively.

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Analysis of Userbrain

Overall verdict

  • Userbrain is generally regarded as a good tool for usability testing among UX designers, product managers, and developers due to its ease of use and insightful feedback. It helps in identifying user pain points effectively, which can significantly enhance the user experience of digital products.

Why this product is good

  • Userbrain is a usability testing platform designed to gather insights about user interactions with websites and mobile applications. It is considered good because it provides a simple, user-friendly interface for creating tests, allows access to a diverse pool of testers, and delivers valuable qualitative feedback with recorded video sessions of real users navigating the product. Its scalability and integration capabilities with popular project management and communication tools also add to its appeal.

Recommended for

  • UX Designers seeking quick feedback on design iterations
  • Product Managers aiming to understand user behavior on digital products
  • Developers looking to identify and fix usability issues
  • Startups testing the user-friendliness of their digital platforms
  • Businesses wanting to optimize conversion and engagement rates through user feedback

BugHerd videos

+ Add

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Userbrain videos

+ Add

Make money testing websites with Userbrain (2016)

More videos:

  • Review - Work from Home--Userbrain Testers! Get Paid TO TEST websites!
  • Tutorial - How To Create A User Test With Userbrain

Category Popularity

0-100% (relative to BugHerd and Userbrain)

BugHerd

Userbrain

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
User Experience
0 0%
User Experience
100% 100
Bug Trackers
100 100%
Bug Trackers
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using BugHerd and Userbrain. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugHerd and Userbrain

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Source: www.w2ssolutions.com
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Userbrain Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Userbrain is a great UserZoom alternative when you are only looking to run a couple of tests and don’t look for any extra features. They can provide you with basic usability and user tests.
Source: blog.uxtweak.com
5 Best UXtweak Alternatives
While Userbrain is all-in-all a good user testing platform, it might not be for everyone. People are different as are their needs and projects – therefore we have put together a list of 5 user testing tools that could subside the needs of your project if Userbrain was not your 100% match.
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugHerd mentions (4)

Userbrain mentions (0)

We have not tracked any mentions of Userbrain yet. Tracking of Userbrain recommendations started around Mar 2021.

What are some alternatives?

When comparing BugHerd and Userbrain, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

PlaybookUX - PlaybookUX is an affordable user testing and interview software that recruits the right participants, schedules, transcribes and analyzes your research.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

UserBob - Provides affordable remote user testing.

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