Software Alternatives, Accelerators & Startups

BugHerd VS UserBob

Compare BugHerd VS UserBob and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies

UserBob logo UserBob

Provides affordable remote user testing.
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

  • UserBob Landing page
    Landing page //
    2023-06-23

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

UserBob

$ Details
-
Platforms
-
Release Date
-

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

UserBob features and specs

  • Cost-Effective Testing
    UserBob provides cost-effective usability testing by leveraging a crowdsourced pool of testers, making it accessible for small businesses and startups.
  • Quick Turnaround
    The platform offers rapid feedback, often delivering results within hours or a few days, allowing for agile iterations and timely improvements.
  • Flexible Test Criteria
    Users can specify targeted demographics and other test criteria to ensure that feedback comes from a relevant audience.
  • Ease of Use
    The interface is user-friendly, allowing non-experts to create and launch usability tests without the need for extensive technical skills.

Possible disadvantages of UserBob

  • Variable Feedback Quality
    The quality and depth of feedback can vary significantly between different testers due to the crowdsourced nature of the service.
  • Limited Feature Set
    Compared to more comprehensive usability testing platforms, UserBob offers a more limited set of features, which might not suit all testing needs.
  • Small Tester Pool
    The pool of testers, while diverse, may not be as extensive or specialized as those offered by larger usability testing platforms.
  • Potential Bias
    There might be unintended bias introduced due to the knowledge and experience level of the crowd testers, which could influence the feedback.

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

UserBob videos

Tutorial for doing UserBob training HIT on mturk.com

More videos:

  • Tutorial - How to do the UserBob training HIT on mturk.com
  • Review - Sample $2 usability test using userbob.com

Category Popularity

0-100% (relative to BugHerd and UserBob)
Visual Bug Reports
100 100%
0% 0
Usability Testing
0 0%
100% 100
Bug Trackers
100 100%
0% 0
User Experience
0 0%
100% 100

User comments

Share your experience with using BugHerd and UserBob. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BugHerd and UserBob

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

UserBob Reviews

We have no reviews of UserBob yet.
Be the first one to post

Social recommendations and mentions

UserBob might be a bit more popular than BugHerd. We know about 5 links to it since March 2021 and only 4 links to BugHerd. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugHerd mentions (4)

UserBob mentions (5)

  • Ask HN: Why is there no API for testers on demand?
    I've seen platforms that will review your website and record a video of it. It's not realtime. I think for realtime, always available it would cost more than $100. https://userbob.com/ https://www.userfeel.com/ https://www.fiverr.com/romanruzin/review-your-website-and-record-a-video. - Source: Hacker News / almost 2 years ago
  • As a requester for usability testing can I autocapture browser version?
    If you wanted to contract the usabilty testing out, check out userbob.com, they may be able to collect that info as well. Source: almost 3 years ago
  • Top Usability or UI/UX Testing Tools and Tips of 2021
    Userbob.com provides a very affordable remote user testing service. They recruit users to try out your app or website and record a video of their experience. It's similar to usertesting.com at a fraction of the cost. Source: almost 4 years ago
  • Requester: Trying to set up user testing with screen recording HIT
    Yes, we see a lot this type of work from https://userbob.com/. Source: about 4 years ago
  • Any online courses with advanced topics on Google Ads and/or Facebook Ads? I want to learn the hard stuff!
    I've used User Bob for affordable video feedback from regular folks. Source: about 4 years ago

What are some alternatives?

When comparing BugHerd and UserBob, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!