BugHerd VS Canny

BugHerd

BugHerd: The Website Feedback Tool for Agencies

Canny

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Landing page //
2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial.

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

Landing page //
2023-09-14

BugHerd

Website: bugherd.com
Pricing URL: Official BugHerd Pricing
$ Details: paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms: Browser Windows Web Google Chrome Mac OSX Firefox
Release Date: 2010 January
Categories: #Website Feedback #Visual Feedback Tool #Bug Tracking #QA Tools #UAT #Bug Reporting #Bug And Issue Tracking

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Canny

Website: canny.io
Pricing URL: Official Canny Pricing
$ Details: $50.0 / Monthly (100 tracked users)
Platforms: -
Release Date: -
Categories: #Customer Feedback #User Feedback #Feedback #User Feedback Management

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BugHerd features and specs

Audit Trail: Yes
Backlog Management: Yes
Task management: Yes
Ticket management: YES
Workflow Management: Yes
Collaboration Tools: Yes
Task Board View: Yes
To Do List View: Yes
Easy Set Up: Yes
Guest Feedback: Yes
Feedback & Commenting: Yes
Feedback widget: Yes
Capture Metadata: Yes
Integrations: Yes
Annotations: Yes
Public Feedback: Yes
Unlimited Guests: Yes
Real Time Commenting: Yes
Kanban board: Yes
Triarge Feedback: Yes
API Support: Yes

Canny features and specs

No features have been listed yet.

BugHerd videos

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Looking For Bug Tracking Software? Bugherd Review + Tutorial

Canny videos

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How to Collect Customer Feedback Using Canny.io

Category Popularity

0-100% (relative to BugHerd and Canny)

BugHerd

Canny

Visual Bug Reports

100 100%

Visual Bug Reports

0% 0

Customer Feedback

7 7%

Customer Feedback

93% 93

Project Management

100 100%

Project Management

0% 0

User Feedback

0 0%

User Feedback

100% 100

User comments

Share your experience with using BugHerd and Canny. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare BugHerd and Canny

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...

Source: mopinion.com

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017

BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.

Source: www.w2ssolutions.com

Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use

So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.

Source: everhour.com

Canny Reviews

18 Best Idea Management Software to Facilitate Innovation 2023

Canny is an AI tool that helps teams capture, organize, and analyze product feedback so they can better understand what their customers want to see. Canny allows you to add relevant company data from other work tools, categorize feedback based on use cases, and filter the requests you see rolling in so no customer request goes untouched.

Source: clickup.com

30+ Customer Feedback Tools comparison

The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.

Source: clearflask.com

Social recommendations and mentions

Based on our record, Canny seems to be a lot more popular than BugHerd. While we know about 41 links to Canny, we've tracked only 4 mentions of BugHerd. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BugHerd mentions (4)

Roast my idea: Visual reviews for websites
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: about 1 year ago
Roast my idea: Visual reviews for websites
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 1 year ago
What platform are you using for email QA review and feedback?
Currently using BugHerd for web QA (love it) and looking for something similar for email. Source: over 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Bugherd is good for this. Used it extensively when I worked for a web agency and it saved so much time. https://bugherd.com/. - Source: Hacker News / almost 2 years ago

Canny mentions (41)

Affordable product management tool to track OKR and product roadmaps
This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: 5 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Solutions like canny.io makes >$2M in ARR. My aim is to create product combining some features from canny and wiredash. Source: 5 months ago
Feedback SaaS platform dedicated to Flutter - rate my idea
Researched the market and found https://wiredash.io/ - which is great tool, but it costs so much. 99 usd monhtly is.... 5 hours of work in Poland, where I live. Also I want to share project roadmap with my users inside it. Something like https://canny.io/ integrated into app. Source: 5 months ago
Ask HN: Who is hiring? (November 2023)
Canny | Software Engineer | REMOTE | Full-time | https://canny.io Canny helps software companies keep track of feature requests to build better products. * Early-stage startup, 17 person team, $3m+ annual recurring revenue * 100% remote, distributed across US, Canada, Spain, Turkey * Bootstrapped and profitable https://careers.canny.io/?utm_source=hn Why work at Canny: https://canny.io/blog/work-at-canny/. - Source: Hacker News / 7 months ago
Creating a task from template without selecting the list
Please don't ask me to raise this on canny.io, this is not a feature request. I just want to know you either already know about it, or you will take this info and create your own task to sort it out. Neither should you ask me for screen images as this is a obvious issue found after a few minutes of playing with the functionality. Source: 8 months ago