Software Alternatives & Reviews

Bugasura VS Userback

Compare Bugasura VS Userback and see what are their differences

Bugasura logo Bugasura

An AI-enabled bug tracker with inbuilt reporters for manual testing. Report, manage, and close bugs easily with Bugasura.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Bugasura
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    2024-02-01
  • Bugasura
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    2024-02-01
  • Bugasura
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    2024-02-01
  • Bugasura
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    2024-02-01
  • Bugasura
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    2024-02-01
  • Bugasura
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    2024-02-01
  • Bugasura
    Image date //
    2024-02-01
  • Bugasura
    Image date //
    2024-02-01
  • Bugasura
    Image date //
    2024-02-01

Use Bugasura's AI-enabled Chrome plugin and Android reporters to test and capture bugs contextually. Push the bugs to the AI-enabled tracker that generates descriptions, detects impact and similar issues automatically across projects. Track your progress with automatically generated dashboards - no more manually writing reports and queries.

Explore integrations, automations, assignees and more to identify and close bugs faster.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Bugasura

$ Details
freemium $5.0 / Monthly
Platforms
-
Release Date
2021 March

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

Bugasura features and specs

  • Chrome Plugin for Bug Reporting: Yes
  • Android App for bug reporting: Yes
  • AI-based issue tracking and management: Yes
  • Error Monitoring : Yes
  • Custom Workflows: Yes
  • Automatic Dashboards: Yes
  • Slack Integration: Yes
  • Project management tool integrations: Yes
  • Priority Help and Support: Yes
  • Import and Export Bugs: Yes
  • Collaboration Features: Yes
  • Test Case Management: No
  • Automation Testing : No

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Bugasura videos

Full Walkthrough of Bugasura

More videos:

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Bugasura and Userback)
Error Tracking
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Development
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions and Answers

As answered by people managing Bugasura and Userback.

What makes your product unique?

Bugasura's answer

Bugasura is an AI-enabled issue tracker that - Generates description, tags, impact of the bug, and expected behavior of the feature automatically - Loads super fast - Comes integrated with bug reporters for contextual bug capturing and manual testing

Why should a person choose your product over its competitors?

Bugasura's answer

Bugasura is a fast, collaborative, comprehensive, and affordable alternative to competitors.

The AI-powered issue tracker was the first to launch. It captures issue details from product requirement documents.

It also has a decent range of integrations for error monitoring , project management, and more which makes it a complete issue management solution for teams.

Dashboards and metrics are auto-generated which helps teams save time and stakeholders get an overview of team's workload, issues, and productivity.

Bugasura also comes integrated with native bug reporting tools that are also AI-enabled. The reporters help you capture bugs contextually and allow your developers to fix bugs faster.

The best part is that it is FREE to use with 5 team members which makes it a must-have for smaller teams. All features are available on the FREE version. It costs only $5 per user per month from the 6th user onwards.

How would you describe your primary audience?

Bugasura's answer

Bugasura is best for web development agencies and startups with up to 50 developers and 20 QA testers.

What's the story behind your product?

Bugasura's answer

Bugasura is the product of Moolya Software Testing Services - a testing company run by Pradeep Soundarrarajan who is a leader in the software testing industry with over 20 years of experience in the field. Moolya serves some of the biggest software companies in India like Hotstar, PhonePe, Flipkart etc. Given the deep understanding and context in the quality space, Bugasura embodies the clarity, simplicity, and functionality of an expert tester.

Which are the primary technologies used for building your product?

Bugasura's answer

Bugasura is built on the LAMP Stack - Linux, Apache2, MySQL and PHP

Who are some of the biggest customers of your product?

Bugasura's answer

  • Elevate Global
  • Credable.in
  • Delega Banks

User comments

Share your experience with using Bugasura and Userback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback should be more popular than Bugasura. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugasura mentions (1)

  • The Seven Types of Security Testing
    Btw I wanted to show you a wonderful bug tracker for SaaS teams. Do check out https://bugasura.io. Source: over 2 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing Bugasura and Userback, you can also consider the following products

Bugfender - Cloud logging for your apps, not only crashes matter

Marker.io - Visual feedback and bug reporting tool for websites

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Pastel - Sticky note-based feedback collection tool for live websites