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BroadSoft UC-One VS Genesys

Compare BroadSoft UC-One VS Genesys and see what are their differences

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  3. » Reviews
  4. » Alternatives

BroadSoft UC-One logo BroadSoft UC-One

UC-One is a suite of cloud communications offering business phone services, messaging, audio and video conferencing, and more.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • BroadSoft UC-One Landing page
    Landing page //
    2023-07-30
  • Genesys Landing page
    Landing page //
    2023-09-13

BroadSoft UC-One

Website
cisco.com
Pricing URL
-
Release Date
-
Edit details

Genesys

Website
genesys.com
Pricing URL
Official Genesys Pricing
Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+
Edit details

BroadSoft UC-One videos

+ Add

Broadsoft UC-One Connect Review - Official Video

More videos:

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to BroadSoft UC-One and Genesys)

BroadSoft UC-One

Genesys

Communication
14 14%
Communication
86% 86
Cold Outreach
100 100%
Cold Outreach
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BroadSoft UC-One and Genesys

BroadSoft UC-One Reviews

We have no reviews of BroadSoft UC-One yet.
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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing BroadSoft UC-One and Genesys, you can also consider the following products

CALLR - CALLR is an extremely helpful app for those who have to deal with call control protocols for their business. You can create a customized call control system that will perform a wide range of functions.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

MeetingMogul - Join any conference call with one-touch

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CamCard - CamCard reads business cards and save instantly to phone Contacts.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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