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Brightidea VS ConnectWise Automate

Compare Brightidea VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Brightidea logo Brightidea

With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • Brightidea Landing page
    Landing page //
    2021-09-25

With over 2 million users world wide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.

Here at Brightidea, we believe that innovation is too important to be left to chance, and that every individual deserves an opportunity to have their voice heard.

Our focus is not only giving organizations the ability to readily crowdsource ideas and build on strategic plans, but also back every idea with complex data points to help you track, manage, and prioritize ideas to ensure the best ideas always win.

We are designed to fit any size, scale, or level of maturity when it comes to idea or innovation management. Brightidea helps you harness the power of ideas to help you foster a culture of innovation within the company.

Most recently, we've added the Whiteboard. Brightidea Whiteboard gives your team a place to brainstorm in your own infinite space via a browser. Create stickies for new ideas, upload images, draw with dynamic pen and marker tools, emote with rich reactions, leverage smart tools like timers to keep your meetings on track, and utilize all of your favorite idea and innovation management templates.

Wherever you're at in your innovation journey, our platform & people will help you get to the next level.

  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

Brightidea features and specs

  • User-friendly Interface
    Brightidea features an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical proficiency.
  • Comprehensive Features
    Offers a wide range of functionalities such as idea collection, voting, collaboration tools, and detailed analytics to manage the entire innovation process.
  • Customization
    Highly customizable with the ability to tailor workflows, templates, and reporting to fit the specific needs of an organization.
  • Integration Capabilities
    Supports integration with various other enterprise applications and tools, enhancing its utility within an existing tech ecosystem.
  • Robust Analytics
    Provides detailed insights and analytics to track idea progression, participation rates, and ROI, helping organizations make informed decisions.
  • Scalability
    Scalable platform capable of handling large volumes of data and users, suitable for both small businesses and large enterprises.

Possible disadvantages of Brightidea

  • Pricing
    Can be relatively expensive compared to other innovation management tools, which may be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, some users may find the extensive features overwhelming initially, requiring time and resource investment in training.
  • Customization Complexity
    While highly customizable, the process of tailoring the platform to specific needs can be complex and may require technical expertise.
  • Support Response Time
    Some users have reported slower response times from customer support, which could affect the resolution of critical issues.
  • Integration Challenges
    Although it supports integrations, some users may encounter difficulties or require additional resources to achieve seamless integration with certain third-party applications.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Brightidea videos

+ Add

Brightidea Whiteboard

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to Brightidea and ConnectWise Automate)

Brightidea

ConnectWise Automate

Idea Management
100 100%
Idea Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Brainstorming And Ideation
100 100%
Brainstorming And Ideation
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

Share your experience with using Brightidea and ConnectWise Automate. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Brightidea and ConnectWise Automate

Brightidea Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Brightidea’s products are tailored to specific parts of an organization—tap into your creativity with its whiteboard tool, create a digital idea box, restructure your tasks management process, or connect with external partners.
Source: clickup.com

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing Brightidea and ConnectWise Automate, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Viima - Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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