Software Alternatives & Reviews

Bright Pattern VS Freshdesk Contact Center

Compare Bright Pattern VS Freshdesk Contact Center and see what are their differences

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Bright Pattern Landing page
    Landing page //
    2023-07-31
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Bright Pattern videos

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Bright Pattern and Freshdesk Contact Center)
Communication
30 30%
70% 70
Call Center Software
100 100%
0% 0
VoIP
19 19%
81% 81
Cloud Contact Center
100 100%
0% 0

User comments

Share your experience with using Bright Pattern and Freshdesk Contact Center. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Bright Pattern and Freshdesk Contact Center

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.

Freshdesk Contact Center Reviews

We have no reviews of Freshdesk Contact Center yet.
Be the first one to post

What are some alternatives?

When comparing Bright Pattern and Freshdesk Contact Center, you can also consider the following products

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Convoso - Call center solution to covert leads faster

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.