Software Alternatives & Reviews

Bright Pattern VS CloudCall

Compare Bright Pattern VS CloudCall and see what are their differences

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

CloudCall logo CloudCall

Communication software for your CRM
  • Bright Pattern Landing page
    Landing page //
    2023-07-31
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

CloudCall

$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX

Bright Pattern features and specs

No features have been listed yet.

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

Bright Pattern videos

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

CloudCall videos

Change is Exciting

More videos:

Category Popularity

0-100% (relative to Bright Pattern and CloudCall)
Communication
44 44%
56% 56
Call Center Software
100 100%
0% 0
VoIP
32 32%
68% 68
Cloud Contact Center
54 54%
46% 46

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bright Pattern and CloudCall

Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

What are some alternatives?

When comparing Bright Pattern and CloudCall, you can also consider the following products

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Ameyo Video Contact Center - Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.