BrandFort (Brandfort.co) trained their Artificial Intelligence for understanding comments like a human does. BrandFort does not simply focus on certain keywords. No, BrandFort focuses on the meaning of a sentence and assess the sentiment of it. Based on this approach, BrandFort is able to detect sentences with a negative sentiment and complains in a efficient and effective manner.
The same technology is used by BrandFort for detecting spam, profanity and hate. But, the big selling point of the software is to detect complains and negative sentiment in a very precise way. This is important if you are selling a product (or yourself) on your Social Media presence.
Think about a comment like this one: "Oh my god, your product is so overpriced!"
Normal content moderation, which is focused on detecting spam and profanity, will not hide such a comment. However, let's be honest, as a proud business owner, you do not want such a comment on your Facebook or Instagram page.
BrandFort will detect such comments and hide it from your page. The smart thing, BrandFort will hide such a negative comment, but the commentator will not notice it.
The commentator will see their comment on your Instagram page. But no one else will. Take your time responding to it and win the hater over. You can react to the negative comment in peace, but at the same time, you know it's not negatively impacting your brand reputation.
BrandFort protects your brand 24/7, 365 days a year!
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We were looking for a scalable way to moderate all our images and text messages. Very happy with the Sightengine integration: very flexible in terms of how and what you filter, works great for us! We started with "standard" moderation and then created our own workflow with all our rules (community rules & guidelines). They do automated moderation only from what I understand.
Based on our record, Sightengine seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Sightengine | Remote | Multiple roles | Full time At Sightengine (https://sightengine.com) we build AI models for Trust & Safety. This includes multi-modal content moderation and abuse detection We are hiring for multiple roles. We are growing the Computer Vision team right now, looking for software engineers / ML engineers with a solid experience. https://sightengine.com/careers. - Source: Hacker News / about 2 months ago
So I was curious and did a google, it seems https://sightengine.com/ can do this and with a tiny bit of python it also seems doable. Source: over 1 year ago
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