Software Alternatives & Reviews

Brand24 VS ChatBot

Compare Brand24 VS ChatBot and see what are their differences

Brand24 logo Brand24

Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights. This tool is designed to keep track of online conversations about your brand, products, and competitors.

ChatBot logo ChatBot

Easy to use chatbot platform for business
  • Brand24 Landing page
    Landing page //
    2023-03-09
  • Brand24 Mentions Tab
    Mentions Tab //
    2024-03-14
  • Brand24 Social Media Reach
    Social Media Reach //
    2024-03-14
  • Brand24 Influencers Tab
    Influencers Tab //
    2024-03-14

It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites.

Some of the key features of Brand24 are:

  • Real-time online media monitoring,
  • AI sentiment analysis to understand the tone of the conversation,
  • Estimated social and non-social reach to determine the potential audience size,
  • Share of voice to see how much of the conversation is about your brand compared to competitors,
  • AI topic analysis to identify the most discussed topics,
  • Emotion and emoji analysis to understand the emotional response of the audience,
  • AI insights, trends, and recommendations to help you make data-driven decisions,
  • Competitor monitoring and comparison to track your competitors' performance,
  • Geo analysis to see where the conversation is happening,
  • Reputation and presence scores to measure your brand's online reputation,
  • Trending hashtags and links to identify the most popular trends,
  • Influencer discovery to find key influencers in your industry,
  • Advanced filters to sort the data and get more specific insights,
  • Comprehensive reports to help you visualize and understand the data.

With Brand24, you can increase brand awareness, improve customer support, measure your marketing efforts, conduct a competitor analysis, do social selling, prevent PR crises, and many more.

  • ChatBot Landing page
    Landing page //
    2023-04-28

ChatBot is a platform that lets you create your own chatbots with no programming skills.

Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.

Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.

Brand24

$ Details
paid Free Trial $79.0 / Monthly (3 keywords, 2K mentions/mo, 1 users ,Update every 12h and more.)
Platforms
Browser Slack Windows iOS Android
Release Date
2011 January

ChatBot

$ Details
paid Free Trial $50.0 / Monthly
Platforms
-
Release Date
-

Brand24 features and specs

  • Real-time online media monitoring: Yes
  • AI sentiment analysis: Yes
  • Estimated social and non-social reach: Yes
  • Share of voice: Yes
  • AI topic analysis: Yes
  • Emotion and emoji analysis: Yes
  • AI insights, trends, and recommendations: Yes
  • Competitor monitoring and comparison: Yes
  • Geo analysis: Yes
  • Reputation and presence scores : Yes
  • Trending hashtags: Yes
  • Influencer discovery: Yes
  • Advanced filters: Yes
  • Comprehensive reports: Yes

ChatBot features and specs

No features have been listed yet.

Brand24 videos

See what people are saying about your company on the web! | Brand24

More videos:

  • Demo - How can Brand24 protect your business reputation?

ChatBot videos

Chatbot Review + Series Finale: Russell Brunson vs. Tim Ferriss | Battle of the Bots

More videos:

  • Review - Crazy chatbots review: Mitsuku, Cleverbot, Jabberwacky. Part I
  • Review - Top Ten Most Innovative Chatbots in the World | Global Tech Council

Category Popularity

0-100% (relative to Brand24 and ChatBot)
Reputation Management
100 100%
0% 0
Chatbots
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Brand24 and ChatBot.

What makes your product unique?

Brand24's answer

Brand24 goes beyond merely gathering mentions; it analyzes mentions and presents actionable insights.

Why should a person choose your product over its competitors?

Brand24's answer

Brand24 offers a strong combination of comprehensive monitoring, timely alerts, detailed analysis, and ease of use, making it a compelling choice for businesses looking to closely monitor and engage with their online presence.

How would you describe your primary audience?

Brand24's answer

Business of all sizes, Marketing Agencies, Public Relations (PR) Professionals, Social Media Managers, Customer Service Teams, Product Managers and Developers, Influencers and Content Creators.

What's the story behind your product?

Brand24's answer

Brand24's story begins in 2011 in Poland, founded by Michał Sadowski and a team of co-founders. The idea was born out of the need for businesses to understand what was being said about them online. Before the widespread availability of sophisticated media monitoring tools, companies found it challenging to track mentions across the vast expanse of the internet, including social media, blogs, forums, and news sites. This gap in the market led to the creation of Brand24, a tool designed to make digital listening accessible to companies of all sizes.

Who are some of the biggest customers of your product?

Brand24's answer

4000+ brands of all sizes, including: Ikea, Intel, Vichy, Samsung, Carlsberg, Intel.

User comments

Share your experience with using Brand24 and ChatBot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Brand24 and ChatBot

Brand24 Reviews

Awario alternatives: Brand24
Brand24 monitors more sources, serves more purposes, it offers more analysis and reporting features. It has great reviews and definitely a long-standing reputation. Brand24’s design is user-friendly and all of that for just a couple of dollars higher price. That’s why, if you are looking for Awario alternatives, you can check Brand24 out without hesitation.
Source: brand24.com
Best Customer Analytics Tools and Software in 2021
Next is Brand24, an online reputation management tool that lets you monitor your business online in real-time. Track your brand across social media, blogs, news, podcasts, forums, videos, and more, and keep an eye out on everything that’s happening around your brand. Brand24 helps users understand their customers better by giving them insights into what they are talking about.
Source: blog.bit.ai
10 Affordable News Monitoring Tools to Keep You in the Know
Good food, road cycling and outdoor adventures are just some of the things that excite me in life. There's also Brand24, digital marketing and advertising -- some day I'd love to try the last one. Loving English language and literature since a kid.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Brand24 lets you track social mentions and sentiment online to better understand how a brand is being talked about and perceived online. You can share alerts with other team members for one-on-one follow-ups, and the tool allows you to monitor the sentiment and mentions of competitors for a more realistic view of how the brand matches up.
The best free and paid online monitoring tools for PR right now
Brand24 is really easy to use and pretty thorough. They have a free 14 day trial so you can easily try before you buy. They have great customer services reps who get in touch and suggest amendments to your search terms and are efficient and speedy with any questions you may have. You can view the results in a variety of dashboards, or export to an excel to build up a clean...

ChatBot Reviews

Top 7 Chatbot Solutions Ideal for Small Businesses
Manually addressing the queries of every website visitor poses a substantial drain on time and resources for small businesses. Chatbots, however, provide an instantaneous response mechanism, swiftly catering to visitor inquiries and guiding them through the website interface. This not only aids in retaining visitor engagement but also facilitates the accumulation of crucial...
A Comprehensive Examination of the Top 5 Chat Automation Solutions
At the core of ChatBot's offerings lies its visual chatbot builder, which empowers users to tailor bot responses and customize customer interactions with ease, employing a drag-and-drop interface for conversation block placement. Notably, users can craft AI chatbots independently of third-party providers such as OpenAI or Google Bard.
Top 20 Replika Alternatives for AI Chatbots
Chatbot.io integrates with different messaging platforms like Facebook Messenger, Slack, and Telegram as well as support for a variety of programming languages. The platform also provides analysis and monitoring tools that assist users in tracking and analyzing the performance of their chatbot. In the end, Chatbot.io is a comprehensive chatbot development platform that...

Social recommendations and mentions

Based on our record, ChatBot seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Brand24 mentions (0)

We have not tracked any mentions of Brand24 yet. Tracking of Brand24 recommendations started around Mar 2021.

ChatBot mentions (4)

  • ChatGPT-like AI trained on your store
    Intercom, Solvvy, chatbot.com, helpshift etc the list goes on. Source: over 1 year ago
  • Is a career in AI/ML worth it?
    Engineering is definitely going to be the harder path to take to get into Ai but also more lucrative. I started off in UX design which is in high demand right now, everyone is looking for designers. Many places offer quick design certificates but do your research before picking one. Build up a portfolio of work that you've done. Play around with bot builder programs like IBM's Watson. Check out chatbot.com, they... Source: over 2 years ago
  • Is a career in AI/ML worth it?
    So my tips for you would be: create a personal website (I like squarespace), learn how add a bot to your site using programs like chatbot.com, start networking (LinkedIn is helpful), start building a portfolio of case studies, watch lots of youtube videos. Source: over 2 years ago
  • Chatbot builder suggestions
    Dialogflow CX is the most advanced dialog model with a combination of intents, events and a state machine for every flow. However the interface is somewhat limited and a lot of features are expected to be done in your fulfilment backend with code that are available in the gui in watson or chatbot.com if you run your own backend server anyways and want to invest a bit in building the best solution possible, this... Source: almost 3 years ago

What are some alternatives?

When comparing Brand24 and ChatBot, you can also consider the following products

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.