Software Alternatives & Reviews

Brand Embassy VS Helpy.io

Compare Brand Embassy VS Helpy.io and see what are their differences

Brand Embassy logo Brand Embassy

Brand Embassy is social customer service software.

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • Brand Embassy Landing page
    Landing page //
    2023-05-12
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to Brand Embassy and Helpy.io)
Customer Support
39 39%
61% 61
Help Desk
31 31%
69% 69
Customer Service
64 64%
36% 36
CRM
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Brand Embassy mentions (0)

We have not tracked any mentions of Brand Embassy yet. Tracking of Brand Embassy recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing Brand Embassy and Helpy.io, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community