Software Alternatives & Reviews

Branch App Store URLs VS Pointel DCCM

Compare Branch App Store URLs VS Pointel DCCM and see what are their differences

Branch App Store URLs logo Branch App Store URLs

Create one link for your app on any device in 30 seconds

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Branch App Store URLs Landing page
    Landing page //
    2023-05-11
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Branch App Store URLs videos

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Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Branch App Store URLs and Pointel DCCM)
Link Management
100 100%
0% 0
Call Center Software
0 0%
100% 100
URL Shortener
100 100%
0% 0
Communication
0 0%
100% 100

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What are some alternatives?

When comparing Branch App Store URLs and Pointel DCCM, you can also consider the following products

New Bitly - Now it’s even simpler to create links that get more clicks

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

onelink.to - Simplify app downloads with onelink.to all app stores

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Zero Width Shortener - Shorten URLs with zero-width characters

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!