Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
⚙️ How It Works
🙏 Our Ask
Thank you!
No features have been listed yet.
Brainwave's answer
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
Brainwave's answer
Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.
Brainwave's answer
B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).
Brainwave's answer
React.js, Node.js, Langchain, Machine Learning
Brainwave's answer
we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.
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