Software Alternatives, Accelerators & Startups

BotPenguin VS ChatWoot

Compare BotPenguin VS ChatWoot and see what are their differences

BotPenguin logo BotPenguin

Your AI business assistant

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • BotPenguin Banner
    Banner //
    2024-09-14

We are psyched to announce the quirkiest penguin from the chatbot maker’s family…

And drumroll 🥁

Ta-da!

BotPenguin!

BotPenguin makes sure that you keep up with your customers and visitors all the time with that awesome live chat, godly integrations and a mighty unified inbox to get all the queries. Oh when we say integrations, 55 is the magic number! Keep your customers engaged with an omnichannel chatbot that can walk a gazillion miles for you around the web.

Get those super bots working on Telegram, WhatsApp, Facebook or your website and as we say, automation is the new gold! Generate leads like a pro, support your customers and schedule appointments at ease.

Automate your chatbot marketing to the next level and whether you go drip or bulk or provide round the clock service, it’s all for you to provide. Simply, ask and ye shall receive! The chatbot gods have imbued this chatbot with NLP, conversational AI and we made sure that this is easy to implement with zero development time, strictly no-code and zero setup cost. If there was a chatbot who was a jack of all trades, BotPenguin is definitely the one for you and your business!

Tags: Chatbot maker, Chatbot creator, Free chatbot, Free Bot, Free, Chatbot development, Omnichannel Chatbot, Chatbot platform, Whatsapp chatbot platform, Live chat, Livechat, Telegram Bot, Facebook Bot, WhatsApp Bot, Lead generation, Chatbot marketing, Integrations, Customer support chatbot, Appointment booking, Virtual assistant.

  • ChatWoot Landing page
    Landing page //
    2023-09-01

BotPenguin

$ Details
freemium $15.0 / Monthly (Little Plan)
Platforms
WhatsApp Instagram Facebook Messenger Shopify Telegram Website Microsoft Teams
Release Date
2018 January

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Release Date
-

BotPenguin features and specs

  • Easy to Set-up and use
    Free
  • Free Trial
    Free
  • Integrations
    Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Analytics and Reporting
    free
  • Clean UI
    Free
  • Deep Analytics
    Contact
  • Human Handover
    free
  • Multiple Messaging Channels
    Contact
  • Branching
    Contact

ChatWoot features and specs

  • Live Chat & In-App-Messaging
  • Live Chat Support
  • Twitter
  • Facebook handles monitoring
  • Canned Response
  • Team Collaboration
  • @Mentions
  • Tags

Analysis of ChatWoot

Overall verdict

  • ChatWoot is generally considered a good platform for businesses looking for a flexible and scalable solution for customer support and engagement. Its open-source nature gives it a unique edge against competitors, as users have the ability to modify and enhance the platform to better suit their requirements.

Why this product is good

  • ChatWoot is an open-source customer engagement platform that provides a range of features including live chat, email integration, social media messaging, and advanced reporting. It is known for its versatility, user-friendly interface, and active community. Being open-source, it allows for customization to meet specific business needs, and its integration capabilities make it suitable for various communication channels.

Recommended for

    Small to medium-sized enterprises, startups, and developers seeking a customizable customer engagement platform. It's also suitable for organizations looking for a cost-effective solution to handle multi-channel communications without being locked into a proprietary system.

BotPenguin videos

BotPenguin Trailer

More videos:

  • Demo - Create Website Bot
  • Tutorial - How to create Chatbot for Website with BotPenguin
  • Review - BotPenguin - Create a free Chatbot | Lead Generation Chatbot | Customer Service Chatbot
  • Demo - How to Create Chatbot for Website with BotPenguin | Integrate Your Own Chatbot for Your Website

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to BotPenguin and ChatWoot)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbot Platforms & Tools
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotPenguin and ChatWoot

BotPenguin Reviews

  1. varindersingh2711
    Great Chatbot

    BotPenguin is great chatbot. I use it for answering visitors queries as well as that of my team. One thing I like most about this chatbot is that it also works on my facebook page so I can just focus on other important stuff while it chats with visitors.


A Comprehensive Examination of the Top 5 Chat Automation Solutions
While BotPenguin offers a free plan providing one chatbot and 2,000 messages per month for one team member, their paid plans offer up to 500,000 messages per month, unlimited chatbots, and support for three or more team members.

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ChatWoot should be more popular than BotPenguin. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotPenguin mentions (3)

  • A friend of mine was struggling with Fraud calls and random visitors on his website, he asked for a suggestion that how I created BotPenguin.
    One day my friend called me and said that he is fade up with fraud calls and filtering out random visitors from visitors who are really interested in his product. That was when I got the Idea to create BotPenguin a chatbot platform where anyone can design customized chatbots for their business without coding. It worked for him. Source: about 4 years ago
  • How would a chatbot be helpful in generating good leads for a business?
    If you want to build a chatbot for the landing page of your website and convert your visitors into leads, I recommend you choose BotPenguin platform where you can build chatbots according to your business needs. Within 15 minutes, you can make chatbots with the help of BotPenguin for free. Source: about 4 years ago
  • [HELP] I need a WP Booking plugin with rescheduling options with the possibility to buy first and only book later
    You can check out BotPenguin; you can contact. Source: about 4 years ago

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 2 years ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 3 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 3 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 3 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 4 years ago

What are some alternatives?

When comparing BotPenguin and ChatWoot, you can also consider the following products

ChatbotBuilder.net - ChatBot Builder | Build AI chatbots trained on your docs, chats & URLs. Automate support, sales, & FAQs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Botsonic - Train ChatGPT on your own data and build an AI Chatbot in minutes. No coding skills required.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.