Software Alternatives & Reviews

BotPenguin VS BoldDesk

Compare BotPenguin VS BoldDesk and see what are their differences

BotPenguin logo BotPenguin

“Behind every successful company, there’s a quirky chatbot”- BotPenguin

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • BotPenguin Landing page
    Landing page //
    2023-01-12

We are psyched to announce the quirkiest penguin from the chatbot maker’s family…

And drumroll 🥁

Ta-da!

BotPenguin!

BotPenguin makes sure that you keep up with your customers and visitors all the time with that awesome live chat, godly integrations and a mighty unified inbox to get all the queries. Oh when we say integrations, 55 is the magic number! Keep your customers engaged with an omnichannel chatbot that can walk a gazillion miles for you around the web.

Get those super bots working on Telegram, WhatsApp, Facebook or your website and as we say, automation is the new gold! Generate leads like a pro, support your customers and schedule appointments at ease.

Automate your chatbot marketing to the next level and whether you go drip or bulk or provide round the clock service, it’s all for you to provide. Simply, ask and ye shall receive! The chatbot gods have imbued this chatbot with NLP, conversational AI and we made sure that this is easy to implement with zero development time, strictly no-code and zero setup cost. If there was a chatbot who was a jack of all trades, BotPenguin is definitely the one for you and your business!

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BotPenguin

$ Details
freemium $5.0 / Monthly
Platforms
Browser Web WhatsApp Facebook Messenger Telegram
Release Date
2018 January

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BotPenguin features and specs

  • Easy to Set-up and use: Free
  • Free Trial: Free
  • Integrations: Connect to 300+ of the leading marketing, analytics, warehousing, and activation tools
  • Analytics and Reporting: free
  • Clean UI: Free
  • Deep Analytics: Contact
  • Human Handover: free
  • Multiple Messaging Channels: Contact
  • Branching: Contact

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

BotPenguin videos

Create Website Bot

More videos:

  • Tutorial - How to create Chatbot for Website with BotPenguin
  • Review - BotPenguin - Create a free Chatbot | Lead Generation Chatbot | Customer Service Chatbot
  • Demo - How to Create Chatbot for Website with BotPenguin | Integrate Your Own Chatbot for Your Website

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to BotPenguin and BoldDesk)
Chatbots
100 100%
0% 0
Customer Support
13 13%
87% 87
Help Desk
0 0%
100% 100
Real Estate
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BotPenguin and BoldDesk

BotPenguin Reviews

  1. Great Chatbot

    BotPenguin is great chatbot. I use it for answering visitors queries as well as that of my team. One thing I like most about this chatbot is that it also works on my facebook page so I can just focus on other important stuff while it chats with visitors.


A Comprehensive Examination of the Top 5 Chat Automation Solutions
While BotPenguin offers a free plan providing one chatbot and 2,000 messages per month for one team member, their paid plans offer up to 500,000 messages per month, unlimited chatbots, and support for three or more team members.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BotPenguin should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BotPenguin mentions (3)

  • A friend of mine was struggling with Fraud calls and random visitors on his website, he asked for a suggestion that how I created BotPenguin.
    One day my friend called me and said that he is fade up with fraud calls and filtering out random visitors from visitors who are really interested in his product. That was when I got the Idea to create BotPenguin a chatbot platform where anyone can design customized chatbots for their business without coding. It worked for him. Source: almost 3 years ago
  • How would a chatbot be helpful in generating good leads for a business?
    If you want to build a chatbot for the landing page of your website and convert your visitors into leads, I recommend you choose BotPenguin platform where you can build chatbots according to your business needs. Within 15 minutes, you can make chatbots with the help of BotPenguin for free. Source: about 3 years ago
  • [HELP] I need a WP Booking plugin with rescheduling options with the possibility to buy first and only book later
    You can check out BotPenguin; you can contact. Source: about 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing BotPenguin and BoldDesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Clearview Elite - Clearview Elite provides real estate marketing solutions with custom built websites for properties and sales intelligence for brokers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community