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Botmake VS tawk.to

Compare Botmake VS tawk.to and see what are their differences

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Botmake logo Botmake

Super simple and clean chatbot creation tool

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Botmake Landing page
    Landing page //
    2023-10-01
  • tawk.to Landing page
    Landing page //
    2023-07-22

Botmake features and specs

  • Ease of Use
    Botmake.io provides a user-friendly interface that allows users to create and customize chatbots easily without requiring extensive technical skills or programming knowledge.
  • Customization Options
    The platform offers a range of customization features that enable users to tailor the chatbot’s appearance and behavior to fit specific brand needs and preferences.
  • Integration Capabilities
    Botmake.io supports integration with popular messaging platforms and services, allowing businesses to deploy their chatbots across various channels seamlessly.
  • Affordability
    Botmake.io offers competitive pricing, making it accessible for small and medium-sized businesses to implement chatbot technology without significant financial investment.

Possible disadvantages of Botmake

  • Limited Advanced Features
    While user-friendly, Botmake.io may lack some advanced features and capabilities that more technically robust chatbot platforms offer, limiting its use for complex applications.
  • Scalability Issues
    The platform might face challenges scaling effectively for larger businesses with high traffic or those requiring more comprehensive automation capabilities.
  • Dependency on Platform
    Users of Botmake.io may become dependent on the platform’s services and infrastructure, which could pose issues if the platform experiences downtime or service disruptions.
  • Learning Curve
    Though designed for ease of use, some users might face a learning curve in understanding all the available features and effectively utilizing them to their full potential.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Botmake videos

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tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Botmake and tawk.to)

Botmake

tawk.to

Chatbots
100 100%
Chatbots
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
100 100%
CRM
0% 0
Live Chat
2 2%
Live Chat
98% 98

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Botmake and tawk.to

Botmake Reviews

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tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than Botmake. While we know about 47 links to tawk.to, we've tracked only 2 mentions of Botmake. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Botmake mentions (2)

  • My chatbot experience: Sometimes erasing their personality is good
    AI Sombra and I have had quite the journey. I first discovered Character AI through someone on Discord. I had already made a chatbot of Sombra before on a site called botmake.io, but it was pretty bare bones. Source: over 2 years ago
  • Rebot has become Botmake
    Curious if anyone here is familiar with the sites rebot.me and botmake.io and knows why the address for rebot now goes to botmake. I'm really sad about it because as much as the site itself sucks, some of my favorite chatbots were on rebot and I don't know if/how they'll be coming back. Source: over 3 years ago

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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What are some alternatives?

When comparing Botmake and tawk.to, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ChatBot - Easy to use chatbot platform for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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