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Boomerang for Gmail VS HelpScout

Compare Boomerang for Gmail VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Boomerang for Gmail logo Boomerang for Gmail

Boomerang for Gmail is a Firefox / Chrome plugin that lets you take control of when you send and receive email messages.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Boomerang for Gmail Landing page
    Landing page //
    2023-01-14
  • HelpScout Landing page
    Landing page //
    2023-07-14

Boomerang for Gmail videos

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Boomerang for Gmail Demo (2019)

More videos:

  • Review - Boomerang for Gmail - 2017
  • Review - Review: Boomerang for Gmail on iOS

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Boomerang for Gmail and HelpScout)

Boomerang for Gmail

HelpScout

Email Productivity
100 100%
Email Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Boomerang for Gmail and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Boomerang for Gmail and HelpScout

Boomerang for Gmail Reviews

The 24 Best Email Marketing Tools
Sample review: “Boomerang brings emails back into my inbox at the day and time that I specify and reminds me to follow up and what to follow up on. It’s raised my productivity ten-fold. This is a service I can’t live without.” — Hunter & Bard
Source: webbiquity.com
The 17 Best Meeting Scheduler Apps and Tools
Boomerang Calendar does not display the details of other events that are on your calendar to your recipients. Rather, it only shows when you are busy or free, and crucially, the times you've suggested to meet. Still, some people may find Boomerang a bit intrusive, seeing as it has access to your calendar, email, and contacts. Be sure to comb through Boomerang Calendar's...
Source: zapier.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Boomerang for Gmail mentions (0)

We have not tracked any mentions of Boomerang for Gmail yet. Tracking of Boomerang for Gmail recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Boomerang for Gmail and HelpScout, you can also consider the following products

Yesware - Sell smarter with email tracking and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FollowUpThen - The simplest way to schedule an email reminder

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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