These are some of the external sources and on-site user reviews we've used to compare Bomgar and Samanage
Teamviewer Alternatives: 10 Best Remote Desktop Software
If you value your security over everything else, Bomgar remote support is certainly for you. While all the other remote desktop software on this list including TeamViewer offer some type of security, none of them focus so heavily on it as Bomgar. As per their website, not only is the product architecture superior from a security standpoint, the product itself has a number of...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
What are some alternatives?
When comparing Bomgar and Samanage, you can also consider the following products
- TeamViewer lets you establish a connection to any PC or server within just a few seconds.
Jira Service Desk
- IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
- LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...
- ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
- AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
- Friendly, Effective and Affordable help-desk. Get all you need for efficient and easy IT Service Management in one service desk.