Software Alternatives, Accelerators & Startups

BoldDesk VS Wellcome

Compare BoldDesk VS Wellcome and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Wellcome logo Wellcome

Wellcome helps create the safest and easiest office arrival experience for everyone—employees, visitors and contractors.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Wellcome Landing page
    Landing page //
    2022-03-19

As workplaces in around the world settle into more permanent hybrid working arrangements, HR managers and office managers need to ensure office management tools are still fit for purpose, and understand new tools the team needs.

The visitor management system with all the bells and whistles probably isn't needed anymore.

But the team does need an easy way to book in who's going into the office for Friday lunch, without overcrowding the office.

Wellcome.me a new kind of HR tool — it's an all-in-one workplace management platform that takes care of visitor management and allows employees to schedule their in-office days and check-in on arrival. Visitors complete the Covid-safe screening before they come in contact with your staff. And Wellcome gives you the tools to control office capacity, screen visitors and contact trace.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Wellcome

$ Details
paid Free Trial $44.0 / Monthly
Platforms
iPhone Android iOS Browser Chrome OS Mac OSX Windows
Release Date
2020 October

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Wellcome features and specs

  • Contactless Visitor Management: Yes
  • Workplace contact tracing: Yes
  • Touchless employee check-in: Yes
  • Schedule in-office days: Yes
  • Capacity management : Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Wellcome videos

Wellcome Demo Video

More videos:

  • Review - WELLCOME TO CHANNEL Abror Review
  • Review - যদি চাবলৈ সাহস আছে তেতিয়া হে চাব wellcome home movie review in assamese by priyanshu bora

Category Popularity

0-100% (relative to BoldDesk and Wellcome)
Customer Support
100 100%
0% 0
Visitor Management System
Help Desk
100 100%
0% 0
Visitor Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Wellcome. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Wellcome

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Wellcome Reviews

We have no reviews of Wellcome yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Wellcome mentions (0)

We have not tracked any mentions of Wellcome yet. Tracking of Wellcome recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Wellcome, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Envoy - Visitor registration that's changing how guests are greeted in companies around the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Envoy Passport - Visitor sign-in just got even easier

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Welkio - The best visitor sign-in software for your office