Software Alternatives, Accelerators & Startups

BoldDesk VS Viagogo

Compare BoldDesk VS Viagogo and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Viagogo logo Viagogo

We're the world’s largest secondary marketplace for tickets to live events.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Viagogo Landing page
    Landing page //
    2022-08-28

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Viagogo

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2006 June

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Viagogo features and specs

  • Headquarters: San Francisco, CA

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Viagogo videos

Viagogo allegedly advertising the sale of invalid tickets to Ed Sheeran shows | ITV News

More videos:

  • Review - Viagogo Review - Purchasing Tickets experience @ Pissed Consumer Interview
  • Review - Martins Deals: Avoid Viagogo

Category Popularity

0-100% (relative to BoldDesk and Viagogo)
Customer Support
100 100%
0% 0
Online Ticketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Event Management
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Viagogo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Viagogo

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Viagogo Reviews

5 Strong Alternatives to Ticketmaster for Buying Event Tickets
In November 2019, it was announced that Viagogo, another resale company with a similarly controversial background, would acquire Stubhub. Despite these issues, it is still one of the best sites to get tickets The 6 Best Ticket Sites to Get Event, Concert, and Sports Tickets Here are some of the best ticket sites that are better than Ticketmaster if you want to get awesome...
Best Viagogo Alternatives
So, as one of the big names in ticket reselling seems to be dying before our very eyes, we thought it would be prudent to offer up the best alternatives to Viagogo. This article will break the competition into several categories, including football, live music and theatre tickets. That way, if you know what you’re looking for, you can try out some of our recommended resellers.

Social recommendations and mentions

Based on our record, Viagogo should be more popular than BoldDesk. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Viagogo mentions (10)

  • Stub Hub D&C tickets for Folsom Aug 12th - WTF????
    Viagogo.com has this 7am show listed now also. https://www.viagogo.com/ww/Concert-Tickets/Rock-and-Pop/Dead+Company-Tickets/E-152000519. Source: 11 months ago
  • Any metalcore show in Los Angeles from now until the May the 4th?
    I'm on a trip in Los Angeles and I'd love to see some metalcore or similar bands live. I've tried to look for upcoming shows in viagogo.com or in some band's social media accounts but couldn't find anything. Source: about 1 year ago
  • Are the club world cup tickets still available?
    I found some tickets on viagogo.com. Source: over 1 year ago
  • Björk's Cornucopia tickets? (Australia/Japan)
    Other than the suspicious viagogo.com, I can't seem to find tickets for these concerts. Were they sold out or were they not released for purchase yet? Thanks :D. Source: over 1 year ago
  • Bayern Munich vs Union Berlin
    Hi there everybody,i purchased tickets from reselling website viagogo.com for the match in february 24,as official website says resold tickets aren't accepted at venue,i was just wondering are they really strict about this whole thing? Source: over 1 year ago
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What are some alternatives?

When comparing BoldDesk and Viagogo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EventBrite Online RSVP - EventBrite Online RSVP is a cost-effective event management software that provides services to help businesses organize, invite people together for an event, and sell tickets.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Magnet Event Pro - Magnet Event Pro provides tools that help you easily create a small or a large-scale event completely on your own terms.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rsvpify Virtual Events - Rsvpify Virtual Events is an event management tool that provides you various functionalities ranging from setting up the entire event to selling the tickets online to the targeted audience.