Software Alternatives, Accelerators & Startups

BoldDesk VS UserTest.io

Compare BoldDesk VS UserTest.io and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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UserTest.io logo UserTest.io

User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • UserTest.io Landing page
    Landing page //
    2023-07-08

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

UserTest.io features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

UserTest.io videos

How To Get Started With UserTest.io - Earn Money Online

More videos:

  • Review - Example UserTest.io Recording

Category Popularity

0-100% (relative to BoldDesk and UserTest.io)
Customer Support
100 100%
0% 0
User Experience
0 0%
100% 100
Help Desk
100 100%
0% 0
Usability
0 0%
100% 100

User comments

Share your experience with using BoldDesk and UserTest.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and UserTest.io

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

UserTest.io Reviews

We have no reviews of UserTest.io yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

UserTest.io mentions (0)

We have not tracked any mentions of UserTest.io yet. Tracking of UserTest.io recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and UserTest.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

userinput.io - Get on-demand feedback for your app, website or idea. Learn how to improve by hearing real opinions.