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BoldDesk VS UpChat for Zendesk

Compare BoldDesk VS UpChat for Zendesk and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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UpChat for Zendesk logo UpChat for Zendesk

Effortlessly align your chat with the support.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • UpChat for Zendesk Landing page
    Landing page //
    2023-05-01

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

UpChat for Zendesk

Website
growthdot.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

UpChat for Zendesk features and specs

No features have been listed yet.

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

UpChat for Zendesk videos

No UpChat for Zendesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and UpChat for Zendesk)

BoldDesk

UpChat for Zendesk

Customer Support
92 92%
Customer Support
8% 8
CRM
83 83%
CRM
17% 17
Help Desk
100 100%
Help Desk
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using BoldDesk and UpChat for Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and UpChat for Zendesk

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

UpChat for Zendesk Reviews

We have no reviews of UpChat for Zendesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

UpChat for Zendesk mentions (0)

We have not tracked any mentions of UpChat for Zendesk yet. Tracking of UpChat for Zendesk recommendations started around May 2023.

What are some alternatives?

When comparing BoldDesk and UpChat for Zendesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tended.ai - Answer customer questions

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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