Software Alternatives, Accelerators & Startups

BoldDesk VS Turbot

Compare BoldDesk VS Turbot and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

Turbot logo Turbot

Turbot's guardrails deliver automated operational, cloud security and cloud compliance controls of AWS deployments and other cloud enterprise infrastructure. Learn more.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Turbot Landing page
    Landing page //
    2023-10-19

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Turbot

Website
turbot.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Turbot features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Turbot videos

Dapol's Greatest Wagon? | OO Turbot | Unboxing & Review

More videos:

  • Review - New Dapol Turbot Wagon | O Gauge | Unboxing & Review
  • Review - One of the world’s best turbot dishes at 3 Michelin star Hof van Cleve by chef Peter Goossens

Category Popularity

0-100% (relative to BoldDesk and Turbot)
Customer Support
100 100%
0% 0
Security
0 0%
100% 100
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Turbot.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Turbot. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Turbot

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Turbot Reviews

We have no reviews of Turbot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Turbot should be more popular than BoldDesk. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Turbot mentions (7)

  • Keeping ServiceNow Updated with Automated AWS Discovery
    Recently our enterprise customers were expressing these struggles with keeping accurate records of cloud resources in their ServiceNow CMDB. So as part of our last Launch Week we built an integration in Turbot Guardrails in response to help customers capture real-time resource changes from multi-cloud to ServiceNow. - Source: dev.to / 5 months ago
  • Cloudquery, Resoto, Steampipe, or Airbyte?
    I'm a lead on the Steampipe project, so just wanted to share a vote for that :-). It's backed by Turbot, we've been a key player in the cloud security space since 2014. Source: about 1 year ago
  • Easily Query your Cloud Inventory with Steampipe
    Steampipe.io is an open source tool that is maintained by the commercial tool company Turbot. In a nutshell, the software allows you to query your favorite cloud services with SQL. By providing a consistent command line interface that works across multiple IaaS, PasS and SaaS services, Steampipe aims to reduce the time wasted on context switching between different cloud provider's native interfaces. As the end... - Source: dev.to / over 1 year ago
  • I created Scrumdog – a program to download Jira Issues to a local database
    The Steampipe open source project and community are managed by Turbot [1]. We also have Steampipe Cloud [2] in preview if you'd prefer a hosted version focused on teams. 1 - https://turbot.com. - Source: Hacker News / almost 2 years ago
  • Launch HN: Hydra (YC W22) – Query Any Database via Postgres
    Turbot [1] is a bootstrapped company since 2014. Our namesake product is a cloud governance platform with a real-time CMDB, identity suite, policy engine and thousands of automated operations for tagging, security, deployment, etc. Steampipe Cloud [2] is in private preview providing a hosted version of Steampipe (and more). We're iterating fast and would love your feedback :-) 1 - https://turbot.com. - Source: Hacker News / over 2 years ago
View more

What are some alternatives?

When comparing BoldDesk and Turbot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Cloud Platform Security Overview - Cloud Workload Protection Platforms

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CloudGuard IaaS - From private cloud datacenters to public clouds and SaaS applications, CloudGuard provides comprehensive cloud security solutions to keep enterprise data, assets and apps free from even the most sophisticated attacks.