Software Alternatives, Accelerators & Startups

BoldDesk VS Trainual

Compare BoldDesk VS Trainual and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Trainual logo Trainual

Trainual is the easiest way to build a how-to guide for your business. Document and delegate every process for every role.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Trainual Landing page
    Landing page //
    2022-11-04

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Trainual

$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Trainual features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Trainual videos

Trainual overview

More videos:

  • Review - Trainual review: Finally, all our policies and procedures in one place
  • Review - Google Docs vs Trainual

Category Popularity

0-100% (relative to BoldDesk and Trainual)
Customer Support
100 100%
0% 0
Education
0 0%
100% 100
Help Desk
100 100%
0% 0
Online Learning
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Trainual

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Trainual Reviews

5 Best SOP Software Tools: How to Choose the Right One
Trainual is a knowledge transfer and training platform where growing teams build the playbook for how they do what they do. The platform is designed to streamline and simplify the process of creating and managing training materials and documentation within organizations.
Source: usewhale.io
10 Certification Management Systems
Trainual supports course completion certificates and allows you to fill in fields for easy certificate creation. You just need to fill in the name of the course, name of the learner, and course description. Additionally, you can toggle other settings such as expiration dates and automation when it comes to awarding your certificates. Admins and managers can view certificates...
Source: www.edapp.com
10 LearnUpon Alternatives
With Trainual alternative, you can streamline your employee training and onboarding processes, as well as design online training materials with ease. All you have to do is choose from over 150 free elearning templates and add your text, images, videos, or even multiple-choice questions. It also offers around 30+ free Standard Operating Procedure (SOP) templates that you can...
Source: www.edapp.com
50 Best Computer-Based Training Tools
Trainual is an essential LMS for automating employee onboarding and training. It doesn’t support SCORM and other eLearning formats, but allows you to create longreads with embedded images and videos, as well as make tests with multiple choice questions. There’s a library option in Trainual that lets you keep all useful documents in one place. Users can request access to the...

Social recommendations and mentions

Trainual might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Trainual mentions (1)

  • Bugs‌ ‌found‌ ‌in‌ Trainual SaaS. ‌Bug‌ ‌Crawl‌
    Trainual is a SaaS business management platform that facilitates every company’s organizational process. The SaaS platform helps diverse teams to monitor, delegate, and arrange tasks on one concise platform. Source: about 3 years ago

What are some alternatives?

When comparing BoldDesk and Trainual, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Talent LMS - A super-easy, cloud LMS to train your employees, partners, customers or students.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lessonly - Getting teams up-to-speed and keeping them there.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Udemy - Online Courses - Learn Anything, On Your Schedule