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BoldDesk VS TourWiz

Compare BoldDesk VS TourWiz and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

TourWiz logo TourWiz

Work Smarter, Sell More
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • TourWiz Landing page
    Landing page //
    2023-06-23

TourWiz is a virtual companion for travel professionals that handles your entire workflow from inquiry to booking to accounting. With TourWiz, travel agents and tour operators can replace spreadsheets and automate several time-consuming aspects of their business. It provides them all the critical business data at their fingertips, leaving them with more time to craft and sell great experiences to clients.

Benefits of TourWiz :

  1. Available 24x7 on both web and mobile
  2. Designed with actual travel workflows in mind
  3. Amazon hosting for high data security and 99.9% uptime
  4. Capture & track all your inquiries at one place
  5. Build itineraries with global content in minutes
  6. Generate personalized quotes & invoices
  7. Record bookings and track payments & receipts
  8. Get in-depth accounting & business reports

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

TourWiz

Website
tourwizonline.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2021 July
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

TourWiz features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

TourWiz videos

No TourWiz videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and TourWiz)

BoldDesk

TourWiz

Customer Support
100 100%
Customer Support
0% 0
CRM
90 90%
CRM
10% 10
Help Desk
100 100%
Help Desk
0% 0
Travel Technology
0 0%
Travel Technology
100% 100

User comments

Share your experience with using BoldDesk and TourWiz. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and TourWiz

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

TourWiz Reviews

We have no reviews of TourWiz yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

TourWiz mentions (0)

We have not tracked any mentions of TourWiz yet. Tracking of TourWiz recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and TourWiz, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CRMtravel - CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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