Software Alternatives, Accelerators & Startups

BoldDesk VS CRMtravel

Compare BoldDesk VS CRMtravel and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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CRMtravel logo CRMtravel

CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • CRMtravel Landing page
    Landing page //
    2023-08-23

CRMtravel™ is a CRM system specifically designed to meet the needs of the tourism industry. We provide a comprehensive travel CRM system for each Travel and Destination Management Companies. We created an affordable solution while considering all types of travel companions. The secret to helping you forge those solid connections with your clientele and guarantee that your tour operator business keeps expanding is our travel CRM software.

We created this brief, easily understandable guide to CRM software as a starting point for your research. It can understand client service, assessment, and reporting technologies. Our CRM, explicitly created for the travel sector, is a great way to attract new clients and manage business operations while increasing productivity. Our CRM solution for travel agencies and businesses support tourism activities that bring people from their homes to different locations for work or leisure.

Our travel agent CRM system will help you better manage your interactions with customers so that they regard you as capable and deserving of their business.

To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us. To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

CRMtravel features and specs

  • Unlimited Users: Yes
  • Fully Customizable : Yes
  • Specially designed for tour and travel agencies : Yes
  • Email to Query : Yes
  • Mail Communications: Yes
  • Multiple Currency Quotations : Yes
  • Service wise voucher: Yes
  • Lead Management : Yes
  • Follow up: Yes
  • Quotations Builder: Yes
  • Masters : Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Reporting Features: Yes
  • Itinerary builder: Yes
  • Operations: Yes
  • Sales and source : Yes
  • currency management: Yes
  • Documents management: Yes
  • Employees management: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

CRMtravel videos

B2B Travel CRM Software for Travel Agencies.

More videos:

  • Review - Key Features of CRMtravel Software.
  • Demo - Best Travel CRM Software for tours and travel operators

Category Popularity

0-100% (relative to BoldDesk and CRMtravel)
Customer Support
100 100%
0% 0
CRM
64 64%
36% 36
Help Desk
100 100%
0% 0
Travel Technology
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and CRMtravel.

What makes your product unique?

CRMtravel's answer:

Specially designed for the tour and travel industry. It is easy to use and affordable. The most interesting thing is that it is fully customizable. Our customer support is excellent. That makes CRM Travel unique.

Why should a person choose your product over its competitors?

CRMtravel's answer:

Because CRM Travel provides more features than its competitors. It is fully customizable and specially designed for tour and travel agencies. Our customer support is excellent. Features of CRM Travel make it different from its competitors.

How would you describe your primary audience?

CRMtravel's answer:

CRM Travel is specially designed for the tour and travel industry.

User comments

Share your experience with using BoldDesk and CRMtravel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and CRMtravel

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

CRMtravel Reviews

  1. Efficient Lead Management

    CRMtravel™ has made our sales team's workday so much more efficient. The permission module and dashboard have eliminated distractions and allowed them to focus on completing their tasks in a structured manner.

    🏁 Competitors: Technoheaven TMS
    👍 Pros:    The best user interface
  2. CRMtravel.in has the best customer support.

    Our travel agency has been using the CRM software for the past year and it has been a game changer for our business. The streamlined sales process and targeted marketing campaigns have led to a significant increase in bookings and revenue.

    🏁 Competitors: Travefy, Tutterfly CRM
    👍 Pros:    Great customer support|Great value for the money
    👎 Cons:    None
  3. The best travel CRM solution

    CRMtravel™ is the best lead management system, especially the easy access to import leads from Instagram & Facebook directly.

    🏁 Competitors:
    👍 Pros:    Easy to manage leads|Funnel builder for leads management
    👎 Cons:    Found none

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

CRMtravel mentions (0)

We have not tracked any mentions of CRMtravel yet. Tracking of CRMtravel recommendations started around Nov 2022.

What are some alternatives?

When comparing BoldDesk and CRMtravel, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Travcrm - DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tutterfly CRM - TutterflyCRM is what every travel agency owner dreams of.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TraviYo - Empowering Travel Professionals.