Software Alternatives, Accelerators & Startups

BoldDesk VS TodayTix

Compare BoldDesk VS TodayTix and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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TodayTix logo TodayTix

Last minute tickets at the best prices
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • TodayTix Landing page
    Landing page //
    2023-09-14

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

TodayTix

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

TodayTix features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

TodayTix videos

No TodayTix videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to BoldDesk and TodayTix)
Customer Support
100 100%
0% 0
Online Ticketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Event Management
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and TodayTix.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and TodayTix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and TodayTix

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

TodayTix Reviews

7 App Startups Transforming Ticketing
Earlier this year, TodayTix closed a $9 million Series B round co-led by Walden Venture Capital and TYLT Ventures. Boasting over one million users and offering tickets in London and seven US cities, TodayTix is focused on further expansion and product innovation.

Social recommendations and mentions

Based on our record, TodayTix should be more popular than BoldDesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

TodayTix mentions (4)

  • Christmas in New York. 5 Days
    You can definitely get day off broadway tickets on todaytix.com or tkts booth/website! I've heard good things about harry potter, but I have to say Wicked is an experience unlike anything you can get anywhere else in the world. The theater itself is more impressive than any church you've listed (in my opinion, sorry I'm not too religious). Source: over 1 year ago
  • Run to see Mrs. Doubtfire before it closes on 5/29!
    Saw it with my daughter, and we absolutely LOVED it. Great cast, outstanding choreography, and Rob McClure is AMAZING (The Loop Song was my personal favorite). It's a shame they are closing... There are $35 digital rush tickets at todaytix.com, and I even "splurged" for $79 tickets in 8th row. Go see it, you are in for a treat. Source: about 2 years ago
  • What show to see on Broadway right now
    I usually like to buy my tickets through todaytix.com (they also have a phone app) which I've found to usually have the cheapest prices. I almost always go for the cheapest seats I can get. As the other person said the TKTS booth in times square is good too. But they don't often sell tickets to the most popular shows, just ones that are struggling a bit to fill their theater. However with TKTS they often have... Source: about 2 years ago
  • My family is booked for Saturday-Wednesday
    Go to todaytix.com or download the todaytix app, they tend to have the best deals on theater tickets. As others have said, Lion King isn't settling. I'd say Lion King and Hadestown are probably the two best plays currently running, and if you're with kids then Lion King is definitely the way to go. The music in Hamilton is great, but it doesn't come anywhere near to pushing the boundaries of what musical... Source: over 2 years ago

What are some alternatives?

When comparing BoldDesk and TodayTix, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Enter Tickets - Enter is an event ticket sales platform 🎫

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gametime - Last minute sports, concert and theater tickets.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Atom Tickets - Atom Tickets is movie-going for the 21st century. Find the perfect movie & showtimes, buy your tickets, select seats, & order concessions all online, today!