Software Alternatives, Accelerators & Startups

BoldDesk VS Stripe

Compare BoldDesk VS Stripe and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Stripe logo Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Stripe Landing page
    Landing page //
    2024-04-30

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Stripe features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Stripe videos

PayPal VS Stripe 2020: Which Online Payment Processor Is Best For Your Business?

More videos:

  • Review - Stripe Review Video
  • Review - BEWARE: CLOSE YOUR STRIPE ACCOUNT!!! *BEFORE THEY DO*

Category Popularity

0-100% (relative to BoldDesk and Stripe)
Customer Support
100 100%
0% 0
Online Payments
0 0%
100% 100
Help Desk
100 100%
0% 0
Recurring Billing
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Stripe.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Stripe. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Stripe

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Stripe Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Stripe is a payment processor. Its software and APIs enable businesses to accept payments, send payouts, and manage their businesses online. Stripe offers its customers a full-stack payment process – it serves as both a third-party payment processor and a payment gateway.
Source: rainex.io
9 Gumroad Alternatives to help you get started asap
From Sahil's statements, Gumroad uses Stripe for processing the payment and Stripe is charging Gumroad. So, whatever 2.9% is paid by the seller is actually going to Stripe (roughly 2-3%) but not to Gumroad.
5+ Best Payoneer Alternatives For Freelancers & Businesses
Unlike Payoneer, Stripe enables you to collect recurring payments. So if you have a business that uses a subscription/recurring model, Stripe would be an ideal choice.
9 Best Payoneer Alternatives for Freelancers | 2022
With organizations such as Shopify, Zoom, Amazon, and Booking.com using it for payment collection you can be sure as a freelancer to never miss on your pay with Stripe. And just like PayPal, Stripe allows for the collection and sending of cash internationally and domestically.
10 Best Payment Gateways for Your Online Business in Malaysia (2021)
Stripe is one of the fastest growing payment solutions in the world. Thanks to it being developer-friendly, you’ll find Stripe integrated with a large number of popular sites and apps online.

Social recommendations and mentions

Based on our record, Stripe seems to be a lot more popular than BoldDesk. While we know about 245 links to Stripe, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Stripe mentions (245)

  • How to setup Stripe subscriptions with Django and React
    Create an account over at https://stripe.com/. - Source: dev.to / 6 days ago
  • Playing around with Hotwire ⚡️
    In the last update, I got subscriptions working, and integrated with Stripe. I'm using the Pay gem to manage the subscriptions, as it provides a lot of built-in functionality, and the Stripe Ruby Client for other API calls not supported with the Pay gem. - Source: dev.to / 20 days ago
  • How to Integrate Stripe Payment Gateway with nxtbn
    An account with Stripe (create one at Stripe's website). - Source: dev.to / 28 days ago
  • Setting Up Stripe Payments in React
    Before you can start accepting payments with Stripe Checkout, you need to create a Stripe account. Visit the Stripe website and sign up for an account. Once you have created an account, you will receive an API key that you will use to authenticate your requests to the Stripe API. - Source: dev.to / about 2 months ago
  • Build and deploy a Next.js ecommerce website in 5 steps
    Next, we will enable checkout and payment processing through Stripe. First, install the Stripe clients with the following command:. - Source: dev.to / about 2 months ago
View more

What are some alternatives?

When comparing BoldDesk and Stripe, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.