Software Alternatives, Accelerators & Startups

BoldDesk VS Sparkcentral

Compare BoldDesk VS Sparkcentral and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Sparkcentral Landing page
    Landing page //
    2023-07-15

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Sparkcentral

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Sparkcentral features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Sparkcentral videos

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Category Popularity

0-100% (relative to BoldDesk and Sparkcentral)
Customer Support
76 76%
24% 24
Help Desk
74 74%
26% 26
CRM
75 75%
25% 25
Customer Service
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Sparkcentral. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Sparkcentral mentions (0)

We have not tracked any mentions of Sparkcentral yet. Tracking of Sparkcentral recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Sparkcentral, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Brand Embassy - Brand Embassy is social customer service software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.