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BoldDesk VS Rapid Scale

Compare BoldDesk VS Rapid Scale and see what are their differences

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Contents:
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Rapid Scale logo Rapid Scale

Expect more from your technology, more from your systems, and more from your user experience with RapidScale's managed cloud solutions.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Rapid Scale Landing page
    Landing page //
    2023-10-05

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Rapid Scale

Website
rapidscale.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Rapid Scale features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Rapid Scale videos

+ Add

RAPID SCALE REVIEW

Category Popularity

0-100% (relative to BoldDesk and Rapid Scale)

BoldDesk

Rapid Scale

Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Help Desk
100 100%
Help Desk
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

Share your experience with using BoldDesk and Rapid Scale. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Rapid Scale mentions (0)

We have not tracked any mentions of Rapid Scale yet. Tracking of Rapid Scale recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Rapid Scale, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Radford - Home to vibrant student life, 153 academic programs and unlimited possibilities - This is the official Twitter account of Radford University. Tweeting #RadfordU

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Euromonitor International Passport - Passport provides data & insights on industries, economies & consumers world-wide, helping our clients analyse market context and identify future trends.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Valuenet - ValueNet delivers real estate appraisals and PCRs faster and at a lower cost than traditional solutions, using innovative technology and local appraisers.

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