Software Alternatives, Accelerators & Startups

BoldDesk VS Pudding.ai

Compare BoldDesk VS Pudding.ai and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Pudding.ai logo Pudding.ai

Real-time ad creative analysis solution that helps marketers to easily understand ad creative performance with actionable insights.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Pudding.ai Landing page
    Landing page //
    2023-01-30

Pudding.ai is a real-time ad creative analysis solution that helps marketers understand their ad creative performance. It answers 3 main questions: What creative works? Why? How to improve it?

With Pudding.ai you can easily:

· View the performance of your ad creatives in real-time

· See which creative elements help or hurt your KPIs

· Get actionable insights for future campaigns

· Easily share data with everyone in your team

The AI analyses images, videos, and copy elements providing actionable insights for future campaigns. With Pudding, it becomes possible to understand what elements of the creatives work, which don’t, why, and which ads are in fatigue.

Today, it’s supporting Facebook, Instagram, Google, YouTube, Pinterest and TikTok ads allowing a complete ad creative data overview in one place. In addition, this aids in seamless communication between media and creative teams, closing the feedback loop and increasing overall productivity.

✓ FREE DEAL: monthly creative performance report for Facebook ads!

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Pudding.ai

Website
pudding.ai
$ Details
freemium
Platforms
Windows Mac OSX Google Chrome Web Facebook Cross Platform
Release Date
2017 January

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Pudding.ai features and specs

  • Free plan: Free monthly ads creative report

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Pudding.ai videos

No Pudding.ai videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Pudding.ai)
Customer Support
100 100%
0% 0
Digital Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and Pudding.ai.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and Pudding.ai. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Pudding.ai

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Pudding.ai Reviews

We have no reviews of Pudding.ai yet.
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Social recommendations and mentions

Based on our record, Pudding.ai should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Pudding.ai mentions (3)

  • Facebook Ads Audit - Quotes Please!
    Try this creative audit. It's free and sends you creative analysis reports once a month. Source: over 2 years ago
  • Quiz Question for All Facebook Analytics Geeks Out There!
    Do they do ad creative performance reporting? It looks quite different from pudding.ai from what I see. Source: about 3 years ago
  • Quiz Question for All Facebook Analytics Geeks Out There!
    Dashthis does this as well, it might be a poor mans pudding.ai. Source: about 3 years ago

What are some alternatives?

When comparing BoldDesk and Pudding.ai, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MyAdLibrary - MyAdLibrary is the marketing tool that provides you the features to monitor and spy the results of the Facebook ads.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AdWhistle - AdWhistle is a web-based platform that provides you the features and tools to create a campaign strategy and run the ads successfully on various social media platforms.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AdPlexity - AdPlexity is a popular and highly effective competitive intelligence service in the world and is a perfect fit for individuals looking up to their ad campaigns and crush the competition.