Software Alternatives & Reviews

BoldDesk VS OvationCXM

Compare BoldDesk VS OvationCXM and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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OvationCXM logo OvationCXM

Own the journey. Guide the experience. Unleash the benefits.
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • OvationCXM Landing page
    Landing page //
    2018-09-29

OvationCXM, a dba under Boomtown Network Inc., is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits.

The OvationCXM Platform (“CXMEngine”) includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint.

To learn more and to join the enterprises delivering exceptional experiences to over 1.5 million businesses, visit www.ovationcxm.com.

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

OvationCXM

$ Details
paid $1499.0 / Monthly (Modular)
Platforms
Mac OSX Windows Web Android iOS Google Chrome Browser Cross Platform iPhone
Release Date
2014 August

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

OvationCXM features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

OvationCXM videos

BoomTown ROI | Video Review | Real Estate Lead Generation Websites| CRM | Real Estate Leads

More videos:

  • Review - When Should You Get Boomtown or Commissions Inc Into Your Real Estate Business?
  • Review - Overdue Doctor Who Review: Boomtown
  • Tutorial - Why CXMEngine - An Overview

Category Popularity

0-100% (relative to BoldDesk and OvationCXM)
Customer Support
100 100%
0% 0
Customer Service
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Experience
0 0%
100% 100

User comments

Share your experience with using BoldDesk and OvationCXM. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

OvationCXM mentions (0)

We have not tracked any mentions of OvationCXM yet. Tracking of OvationCXM recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and OvationCXM, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Market Leader - Market Leader provides innovative online technology and marketing solutions for real estate professionals

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

kvCORE - kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

IXACT Contact Real Estate CRM - IXACT Contact offers real estate CRM Software and Marketing Automation all in one integrated solution. Explore the best CRM for realtors. Try it free!