Software Alternatives, Accelerators & Startups

BoldDesk VS Live Chat by Sumo.com

Compare BoldDesk VS Live Chat by Sumo.com and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Live Chat by Sumo.com logo Live Chat by Sumo.com

Instantly communicate with customers, prospects & visitors
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Live Chat by Sumo.com Landing page
    Landing page //
    2023-06-27

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Live Chat by Sumo.com

Website
bdow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Live Chat by Sumo.com features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Live Chat by Sumo.com videos

No Live Chat by Sumo.com videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Live Chat by Sumo.com)
Customer Support
67 67%
33% 33
CRM
44 44%
56% 56
Help Desk
79 79%
21% 21
Customer Communic...
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Live Chat by Sumo.com. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Live Chat by Sumo.com mentions (0)

We have not tracked any mentions of Live Chat by Sumo.com yet. Tracking of Live Chat by Sumo.com recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Live Chat by Sumo.com, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Live Chat by Landbot - Live chat that combines chatbots with human chat

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Video Live Chat for Websites - Provide real-time video chat support with screen sharing