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BoldDesk VS KPS Knowledge Management

Compare BoldDesk VS KPS Knowledge Management and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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KPS Knowledge Management logo KPS Knowledge Management

KPS offers knowledge management solutions for contact centers.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • KPS Knowledge Management Landing page
    Landing page //
    2022-10-27

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

KPS Knowledge Management

Website
kpsol.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

KPS Knowledge Management features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

KPS Knowledge Management videos

No KPS Knowledge Management videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and KPS Knowledge Management)

BoldDesk

KPS Knowledge Management

Customer Support
100 100%
Customer Support
0% 0
Internal Knowledgebase
0 0%
Internal Knowledgebase
100% 100
Help Desk
100 100%
Help Desk
0% 0
WiKi
0 0%
WiKi
100% 100

User comments

Share your experience with using BoldDesk and KPS Knowledge Management. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and KPS Knowledge Management

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

KPS Knowledge Management Reviews

We have no reviews of KPS Knowledge Management yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

KPS Knowledge Management mentions (0)

We have not tracked any mentions of KPS Knowledge Management yet. Tracking of KPS Knowledge Management recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and KPS Knowledge Management, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Obie.ai - Access knowledge quicker without leaving Slack

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

teampage - Create & Publish A Simple Responsive Team Page In Minutes.

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