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BoldDesk VS Instabug

Compare BoldDesk VS Instabug and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Instabug Landing page
    Landing page //
    2023-04-30

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Instabug features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Instabug videos

+ Add

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Category Popularity

0-100% (relative to BoldDesk and Instabug)

BoldDesk

Instabug

Customer Support
100 100%
Customer Support
0% 0
Error Tracking
0 0%
Error Tracking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Exception Monitoring
0 0%
Exception Monitoring
100% 100

User comments

Share your experience with using BoldDesk and Instabug. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Instabug

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Social recommendations and mentions

Based on our record, Instabug should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / about 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / almost 3 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing BoldDesk and Instabug, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bugsee - See video, network & logs leading up to bugs or crashes

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Buglife - Seriously awesome bug reporting for iOS apps

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